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Hotel Cenotes Casa Tortuga — exterior view
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Hotel · Riviera Maya

Hotel Cenotes Casa Tortuga

Carretera Federal Playa Del Carmen Tulum Km 239, SN, Riviera Maya

About this hotel

Located in Tulum, Hotel Casa Tortuga Tulum Cenotes Park Inclusive is a 3-minute drive from Cenote Tortugas and 5 minutes from Tulum National Park. This hotel is 6. 2 mi (10 km) from Xel-Há Park and 6. 4 mi (10. 3 km) from Tulum Mayan Ruins. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include tour/ticket assi…

Located in Tulum, Hotel Casa Tortuga Tulum Cenotes Park Inclusive is a 3-minute drive from Cenote Tortugas and 5 minutes from Tulum National Park. This hotel is 6. 2 mi (10 km) from Xel-Há Park and 6. 4 mi (10. 3 km) from Tulum Mayan Ruins. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include tour/ticket assistance and a picnic area. The front desk is staffed during limited hours. Free self parking is available onsite. Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 9:00 AM to noon for a fee. Make yourself at home in one of the 12 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided once per stay.

Your stay
Check-in
29 Aug 2026
Check-out
01 Sep 2026
Guests
2A · 0C · 1R
3 nights
Location

Carretera Federal Playa Del Carmen Tulum Km 239, SN, Riviera Maya

Good to know
Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Hotel Cenotes Casa Tortuga?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Hotel Cenotes Casa Tortuga?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

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