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Enigmatic Boutique Hotel — exterior view
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4-star property · Downtown

Enigmatic Boutique Hotel

14 Calle Mero, Downtown

4 star rating 4-star
Location
Downtown
14 Calle Mero
Check-in
From 15:00
Check-out Until 12:00
What stands out
Wi-fi
24-hour reception
About this hotel

Enjoy a memorable stay at the Enigmatic Hotel Experience, centrally located in Cancun, a short drive from Plaza Las Americas and Plaza 28. Take advantage of our outdoor pool, bicycle rentals, and complimentary Wi-Fi. Enjoy a satisfying meal at our restaurant and your favorite drink at the bar/lounge. We also offer concierge services, barbecue grills, a computer station, and a 24-hour front desk. Our 13 individually d…

Enjoy a memorable stay at the Enigmatic Hotel Experience, centrally located in Cancun, a short drive from Plaza Las Americas and Plaza 28. Take advantage of our outdoor pool, bicycle rentals, and complimentary Wi-Fi. Enjoy a satisfying meal at our restaurant and your favorite drink at the bar/lounge. We also offer concierge services, barbecue grills, a computer station, and a 24-hour front desk. Our 13 individually decorated guestrooms feature bathrooms with showers and complimentary bottled water. Daily housekeeping is provided. We are conveniently located near popular attractions and just a short drive from Cancun International Airport (CUN).

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Deposit on arrival USD 50.00
Amenities & services

10 facilities across 3 categories.

Facilities
7
  • 24-hour reception
  • Wi-fi
  • Car park
  • Bicycle hire service
  • Wheelchair-accessible
  • Key Collection
  • Garden
Location
2
  • Year of most recent renovation (2025)
  • Total number of rooms (13)
Hotel type
1
  • hotel
Room types at this hotel

3 room categories — choose live availability and pricing on the right.

Double · Deluxe · King
Sleeps 1–4
Double · Queen
Sleeps 1–4
Double · St 1
Sleeps 1–4
Location

14 Calle Mero, Downtown

Open in Google Maps
Distance from key points
  • Bus/Train station —
  • Golf course —
  • Entertainment Area —
  • Airport —
  • Beach —
  • City centre —
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Only Adults
  • LGTBIQ friendly
  • Deposit on arrival
  • Non-smoking establishment
  • Minimum check-in age
  • Online check-in
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Mexico visa services Ask on WhatsApp →
Frequently asked

What are the check-in and check-out times at Enigmatic Boutique Hotel ?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Enigmatic Boutique Hotel ?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Enigmatic Boutique Hotel accepts MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Enigmatic Boutique Hotel offer?
Key amenities at Enigmatic Boutique Hotel include Wi-fi, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp