Green Apple Travel & Tourism
Saved hotels

Nothing saved yet — tap the ♥ on any hotel to keep it here.

WhatsApp
4.6 from 1,900 Google reviews Instant confirmation
The Silk Lakehouse Shangri-la Hangzhou — exterior view
← Back to results
5-star property · Hangzhou

The Silk Lakehouse Shangri-la Hangzhou

78 Beishan Road, Xihu District, Hangzhou

5 star rating 5-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Gym
Air conditioning in public areas
24-hour reception
About this hotel

An Intimate Lakeside Sanctuary Nestled by Hangzhou’s West Lake, The Silk Lakehouse at Shangri-La reimagines a silk merchant’s heritage as a serene retreat blending timeless elegance with modern luxury. This boutique sanctuary features curated interiors reflecting the region’s cultural legacy through artisanal details and refined craftsmanship. Guests discover understated sophistication in every space, harmonizing tra…

An Intimate Lakeside Sanctuary Nestled by Hangzhou’s West Lake, The Silk Lakehouse at Shangri-La reimagines a silk merchant’s heritage as a serene retreat blending timeless elegance with modern luxury. This boutique sanctuary features curated interiors reflecting the region’s cultural legacy through artisanal details and refined craftsmanship. Guests discover understated sophistication in every space, harmonizing tranquility with historic charm. Designed to evoke the warmth of a private residence, it offers an exclusive haven where heritage meets contemporary refinement.

Your stay
Check-in
28 Aug 2026
From 15:00
Check-out
31 Aug 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Currency exchange facilities charge applies Laundry service charge applies
Amenities & services

16 facilities across 3 categories.

Facilities
14
  • Concierge
  • Luggage room
  • Wi-fi
  • Bellboy service
  • 24-hour security
  • Multilingual staff
  • Gym
  • Car park
  • Wheelchair-accessible
  • Laundry service
  • Key Collection
  • Currency exchange facilities
  • 24-hour reception
  • Air conditioning in public areas
Location
1
  • Total number of rooms (68)
Hotel type
1
  • hotel
Room types at this hotel

15 room categories — choose live availability and pricing on the right.

Double · Gv
Sleeps 1–2
Double · King
Sleeps 1–4
Dbt · Gv
Sleeps 1–2
Dbt · Lk
Sleeps 1–2
Dbt · Lk 1
Sleeps 1–2
Dbt · Pe 1
Sleeps 1–2
Dbt · Pe Wv
Sleeps 1–2
Roo · Lk
Sleeps 1–10
Roo · Pe
Sleeps 1–10
Roo · Standard
Sleeps 1–10
Suite · Gv
Sleeps 1–2
Suite · Lk
Sleeps 1–2

+ 3 more room categories — full list appears in the rates panel

Location

78 Beishan Road, Xihu District, Hangzhou

Distance from key points
  • Nearest Bus / Metro Stop
  • Airport
  • Bus/Train station
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at The Silk Lakehouse Shangri-la Hangzhou?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at The Silk Lakehouse Shangri-la Hangzhou?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, The Silk Lakehouse Shangri-la Hangzhou accepts MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does The Silk Lakehouse Shangri-la Hangzhou offer?

Key amenities at The Silk Lakehouse Shangri-la Hangzhou include Wi-fi, Gym, Air conditioning in public areas, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 6,995
3 nights · taxes in