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The Queen at Chester Hotel, BW Premier Collection — exterior view
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3-star property · CHESTER

The Queen at Chester Hotel, BW Premier Collection

City Road, CHESTER

3 star rating 3-star
What stands out
Wi-fi
Gym
Restaurant
Bar
Newspapers
Air conditioning in public areas
About this hotel

Built opposite Chester station to serve first-class rail passengers, The Queen Hotel Chester, BW Premier Collection has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time, and you'll be following in the footsteps of some rather famous guests with a stay here. Since opening in 1860, it's hosted none other than Charles Dickens, Cecil Rhodes and Lil…

Built opposite Chester station to serve first-class rail passengers, The Queen Hotel Chester, BW Premier Collection has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time, and you'll be following in the footsteps of some rather famous guests with a stay here. Since opening in 1860, it's hosted none other than Charles Dickens, Cecil Rhodes and Lillie Langtry, to name but a few. The hotel is a 10-minute walk from the center of Chester. Here you can browse the boutiques of The Rows, a unique two-tiered shopping gallery, tour the magnificent medieval cathedral or see the ruins of the largest Roman Amphitheatre in Britain. Families can have a fun day out at Chester Zoo, 4 miles from the hotel, while racegoers can try their luck at Chester Racecourse, the oldest in the world. Whether you're here for the Roman history, excellent shopping or business facilities, we're sure to have a room that fits your needs. Each floor is dedicated to a country, with every suite named after a king of that nation. All our 218 bedrooms have superfast fiber optic Wi-Fi, satellite TV and 24-hour room service. When you're not relaxing in your room, enjoy a drink in one of our exquisite Victorian lounges or take arty photos on our sweeping four-story staircase.

Your stay
Check-in
28 Aug 2026
From 16:00
Check-out
31 Aug 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Small pets allowed (under 5 kg) GBP 50.00 Hotel safe charge applies Bar charge applies Laundry service charge applies Car park charge applies Multilingual staff charge applies Late Check-out charge applies Photocopier charge applies
Amenities & services

54 facilities across 7 categories.

Facilities
24
  • Key Collection
  • Luggage room
  • Room service
  • Laundry service
  • Wheelchair-accessible
  • Late Check-out
  • Bicycle storage
  • Car park
  • Gym
  • Multilingual staff
  • Newspapers
  • Small pets allowed (under 5 kg)
  • Wi-fi
  • Clothes dryer
  • Terrace
  • Cloakroom
  • Hotel safe
  • Grill/BBQ
  • Lift access
  • Air conditioning in public areas
  • Garden
  • Fireplace
  • 24-hour reception
  • Concierge
Location
14
  • Twin rooms (37)
  • Family rooms (4)
  • Superior rooms (22)
  • Executive rooms (32)
  • Accessible rooms (4)
  • Year of construction (1860)
  • Year of most recent renovation (2024)
  • Suites (1)
  • Junior suites (5)
  • Double rooms (73)
  • Single rooms (8)
  • Total number of rooms (218)
  • Number of floors (annexe) (7)
  • Number of floors (main building) (7)
Catering
5
  • Restaurant
  • Air conditioning in Restaurant
  • Bar
  • Highchairs
  • Non-smoking area
Meals
5
  • Breakfast buffet
  • À la carte dinner
  • Continental breakfast
  • Set menu lunch
  • Breakfast
Business
4
  • Meeting room
  • Photocopier
  • Business centre
  • Conference room
Hotel type
1
  • hotel
Sports
1
  • Fitness
Room types at this hotel

85 room categories — choose live availability and pricing on the right.

Apartment · Ax
Sleeps 1–10
Double · 2d As
Sleeps 1–4
Double · As
Sleeps 1–2
Double · As 1
Sleeps 1–4
Double · As Db
Sleeps 1–4
Double · Db Su
Sleeps 1–4
Double · Dx 1
Sleeps 1–2
Double · Dx 2
Sleeps 1–4
Double · Dx Nm
Sleeps 1–4
Double · Standard
Sleeps 1–2
Double · Ej 1
Sleeps 1–4
Double · Ej Nm
Sleeps 1–4

+ 73 more room categories — full list appears in the rates panel

Location

City Road, CHESTER

Distance from key points
  • City centre
Good to know
House rules
  • Check-inFrom 16:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa
  • American Express
  • Diners Club
  • Maestro
  • Visa Electrón

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to United Kingdom? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your United Kingdom visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at The Queen at Chester Hotel, BW Premier Collection?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at The Queen at Chester Hotel, BW Premier Collection?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, The Queen at Chester Hotel, BW Premier Collection accepts MasterCard, Visa, American Express, Diners Club. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does The Queen at Chester Hotel, BW Premier Collection offer?

Key amenities at The Queen at Chester Hotel, BW Premier Collection include Wi-fi, Gym, Restaurant, Bar, Newspapers. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp