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Ortuella — exterior view
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Hotel · ORTUELLA

Ortuella

Plg Granada (Av. Bilbao), 1, ORTUELLA

Location
Ortuella
Plg Granada (Av. Bilbao), 1
Check-in
From 13:00
Check-out 07:00–12:00
What stands out
Wi-fi
Air conditioning in Restaurant
Bar
Air conditioning in public areas
24-hour reception
About this hotel

The recently built Ortuella Hotel is conveniently located near Bilbao's best shopping malls, just five minutes from the Bilbao Exhibition Centre (BEC) and the Port of Bilbao (in Santurce). It's also a short 15-minute drive from Loiu Airport and 10 minutes from Bilbao city center. The hotel offers 20 modern rooms, including two suites, two single rooms, and 16 double rooms, each with stylishly appointed en-suite bathr…

The recently built Ortuella Hotel is conveniently located near Bilbao's best shopping malls, just five minutes from the Bilbao Exhibition Centre (BEC) and the Port of Bilbao (in Santurce). It's also a short 15-minute drive from Loiu Airport and 10 minutes from Bilbao city center. The hotel offers 20 modern rooms, including two suites, two single rooms, and 16 double rooms, each with stylishly appointed en-suite bathrooms. Guests can enjoy a variety of dining options at the hotel's bar/restaurant, from a special tasting breakfast and snacks to daily menus, business meals, and customized group menus. The restaurant also caters to banquets and celebrations in its comfortable and spacious dining area.

Your stay
Check-in
30 Aug 2026
From 13:00
Check-out
02 Sep 2026
07:00–12:00
Guests
2A · 0C · 1R
3 nights
Amenities & services

28 facilities across 5 categories.

Facilities
13
  • Lift access
  • Multilingual staff
  • Garage
  • Car park
  • Wheelchair-accessible
  • Wi-fi
  • Luggage room
  • Terrace
  • Air conditioning in public areas
  • Smoke detector
  • 24-hour reception
  • Cloakroom
  • Towels and bed linen
Location
6
  • Accessible rooms (1)
  • Suites (2)
  • Number of floors (main building) (3)
  • Total number of rooms (20)
  • Double rooms (18)
  • Single rooms (2)
Catering
5
  • Air conditioning in Restaurant
  • Bar
  • Smoking area
  • Restaurant
  • Café
Business
3
  • Conference room
  • Meeting room
  • Business centre
Hotel type
1
  • hotel
Room types at this hotel

9 room categories — choose live availability and pricing on the right.

Double · 2b
Sleeps 1–2
Double · Standard
Sleeps 1–2
Double · St 2
Sleeps 1–4
Dus · Standard
Sleeps 1
Single · Standard
Sleeps 1
Single · St 1
Sleeps 1
Suite · Standard
Sleeps 1–8
Triple · 2b
Sleeps 1–5
Twn · Standard
Sleeps 1–4
Location

Plg Granada (Av. Bilbao), 1, ORTUELLA

Open in Google Maps
Distance from key points
  • City centre —
  • Bus/Train station —
Good to know
House rules
  • Check-inFrom 13:00
  • Check-out07:00–12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa
  • Visa Electrón
  • Maestro

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Frequently asked

What are the check-in and check-out times at Ortuella?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Ortuella?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Ortuella accepts MasterCard, Visa, Visa Electrón, Maestro. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Ortuella offer?
Key amenities at Ortuella include Wi-fi, Air conditioning in Restaurant, Bar, Air conditioning in public areas, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp