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The Reef Retreat — exterior view
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4*-star property · PALM COVE

The Reef Retreat

Harpa Street Palm Cove Queensland, 10-14, PALM COVE

4* star rating 4*-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Outdoor heated pool
Spa centre
24-hour reception
Airport Shuttle
About this hotel

Enjoy a relaxing stay at The Reef Retreat aparthotel in Palm Cove, Cairns. Take a dip in the outdoor pool or unwind in the hot tub. Stay connected with complimentary Wi-Fi, and take advantage of babysitting services (surcharge) and tour/ticket assistance. Each of the 32 air-conditioned rooms features a microwave, complimentary toiletries, and hair dryers. Weekly housekeeping and convenient amenities such as ceiling f…

Enjoy a relaxing stay at The Reef Retreat aparthotel in Palm Cove, Cairns. Take a dip in the outdoor pool or unwind in the hot tub. Stay connected with complimentary Wi-Fi, and take advantage of babysitting services (surcharge) and tour/ticket assistance. Each of the 32 air-conditioned rooms features a microwave, complimentary toiletries, and hair dryers. Weekly housekeeping and convenient amenities such as ceiling fans and irons/ironing boards are also provided. The aparthotel offers dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is available (surcharge). Free self-parking is available onsite. Just a short drive from Palm Cove Beach, The Reef Retreat is also conveniently located near Skyrail Rainforest Cableway, James Cook University, and various wildlife sanctuaries and zoos.

Your stay
Check-in
28 Aug 2026
14:00–17:30
Check-out
31 Aug 2026
Until 10:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Lift access charge applies Diving charge applies Canoeing charge applies Bicycle hire service charge applies Horse riding charge applies Massage charge applies Babysitting service charge applies Golf practice facility charge applies Airport Shuttle charge applies Spa centre charge applies
Amenities & services

41 facilities across 9 categories.

Facilities
21
  • Car park
  • Launderette
  • Bicycle hire service
  • Babysitting service
  • Car hire
  • Wi-fi
  • Luggage room
  • Airport Shuttle
  • Toaster
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Towels and bed linen
  • 24-hour reception
  • Laundry service
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Smoke detector
  • Wheelchair-accessible
Location
6
  • Studios (11)
  • Suites (24)
  • Total number of rooms (32)
  • Year of most recent renovation (2006)
  • Number of floors (annexe) (3)
  • Number of floors (main building) (2)
Sports
4
  • Golf practice facility
  • Diving
  • Canoeing
  • Horse riding
Entertainment
3
  • Sun loungers
  • Outdoor heated pool (1)
  • Outdoor freshwater pool
Health
3
  • Massage
  • Hot tub
  • Spa centre
Hotel type
1
  • hotel
Catering
1
  • Highchairs
Business
1
  • Photocopier
Meals
1
  • Picnic
Room types at this hotel

20 room categories — choose live availability and pricing on the right.

Apartment · 2q
Sleeps 1–10
Apartment · B2
Sleeps 1–10
Apartment · B2 Kg
Sleeps 1–10
Apartment · B3
Sleeps 1–10
Apartment · King
Sleeps 1–10
Double · King
Sleeps 1–4
Roo · B3
Sleeps 1–10
Stu · 2b
Sleeps 1–5
Stu · King
Sleeps 1–5
Stu · St 1
Sleeps 1–5
Suite · 2b
Sleeps 1–8
Suite · B1
Sleeps 1–8

+ 8 more room categories — full list appears in the rates panel

Location

Harpa Street Palm Cove Queensland, 10-14, PALM COVE

Distance from key points
  • Beach
  • City centre
Good to know
House rules
  • Check-in14:00–17:30
  • Check-outUntil 10:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at The Reef Retreat?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at The Reef Retreat?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, The Reef Retreat accepts American Express, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does The Reef Retreat offer?

Key amenities at The Reef Retreat include Wi-fi, Outdoor heated pool, Spa centre, 24-hour reception, Airport Shuttle. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp