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Puerto Azul — exterior view
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2*-star property · Puerto de la Cruz

Puerto Azul

Calle del Lomo, 24, Puerto de la Cruz

2* star rating 2*-star
What stands out
Wi-fi
Gym
Air conditioning in Restaurant
Air conditioning in public areas
24-hour reception
Large pets allowed (over 5 kg)
About this hotel

This iconic hotel in Puerto de la Cruz has been completely refurbished. Its 29 rooms breakfast included are designed to maximize light and comfort, and the hotel features a charming indoor terrace filled with lush vertical gardens. The rooftop terrace offers stunning 360-degree views and a luxurious jacuzzi. Located in the heart of the colonial area, the hotel is a short walk from Plaza del Charco, Jardin Beach, Mart…

This iconic hotel in Puerto de la Cruz has been completely refurbished. Its 29 rooms breakfast included are designed to maximize light and comfort, and the hotel features a charming indoor terrace filled with lush vertical gardens. The rooftop terrace offers stunning 360-degree views and a luxurious jacuzzi. Located in the heart of the colonial area, the hotel is a short walk from Plaza del Charco, Jardin Beach, Martianez Lakes/Beach, and the central bus station.

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Bicycle hire service charge applies Hotel’s own bike shop/workshop charge applies
Amenities & services

42 facilities across 7 categories.

Facilities
25
  • Car park
  • Room service
  • Bicycle hire service
  • Bicycle storage
  • Wheelchair-accessible
  • Laundry service
  • Large pets allowed (over 5 kg)
  • Dining area
  • Luggage room
  • Wi-fi
  • Sun terrace
  • Gym
  • Multilingual staff
  • Small pets allowed (under 5 kg)
  • Mobile phone coverage
  • Key Collection
  • Electric kettle
  • Terrace
  • Lift access
  • Towels and bed linen
  • Hotel safe
  • Hotel’s own bike shop/workshop
  • 24-hour reception
  • Smoke detector
  • Air conditioning in public areas
Location
6
  • Superior rooms (2)
  • Single rooms (8)
  • Total number of rooms (29)
  • Number of floors (main building) (4)
  • Double rooms (19)
  • Year of most recent renovation (2022)
Catering
3
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
Entertainment
3
  • TV lounge
  • Parasols
  • Sun loungers
Health
2
  • Solarium
  • Hot tub
Meals
2
  • Breakfast
  • Breakfast buffet
Hotel type
1
  • hotel
Room types at this hotel

12 room categories — choose live availability and pricing on the right.

Double · 2b
Sleeps 1–4
Double · Bl
Sleeps 2–3
Double · Cb Qn
Sleeps 1–4
Double · Deluxe
Sleeps 1–2
Double · Queen
Sleeps 1–4
Double · Standard
Sleeps 2
Double · St 1
Sleeps 1–4
Family · Queen
Sleeps 1–8
Single · Standard
Sleeps 1
Single · St 1
Sleeps 1
Triple · Bl
Sleeps 1–3
Twn · Db
Sleeps 1–4
Location

Calle del Lomo, 24, Puerto de la Cruz

Distance from key points
  • City centre
  • Beach
  • Bus/Train station
  • Airport
  • Nearest Bus / Metro Stop
  • Harbour
  • Golf course
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • EC
  • Maestro
  • Visa
  • MasterCard
  • American Express
  • Visa Electrón
  • JCB
  • Euro 6000
  • EuroCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Identification card at arrival
  • Minimum check-in age
  • Self check-in
  • Online check-in
  • LGTBIQ friendly
  • No hen/stag or any other parties allowed
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered
Frequently asked

What are the check-in and check-out times at Puerto Azul?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Puerto Azul?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Puerto Azul accepts EC, Maestro, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Puerto Azul offer?

Key amenities at Puerto Azul include Wi-fi, Gym, Air conditioning in Restaurant, Air conditioning in public areas, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp