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The Quay Hotel West Coast — exterior view
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4*-star property · SINGAPORE

The Quay Hotel West Coast

428 Pasir Panjang Road, SINGAPORE

4* star rating 4*-star
3.3 236 reviews · Tripadvisor
What stands out
Wi-fi
Newspaper stand
Air conditioning in public areas
24-hour reception
Airport Shuttle
About this hotel

The air-conditioned city hotel is situated close to the National University of Singapore. The five-floor hotel is branded as a character hotel, featuring 42 luxurious standard, deluxe and executive rooms. The establishment is adjacent to the business and technology hubs of One-North and International Business Park. Free shuttle bus services to various locations are provided by the hotel. Further facilities include a…

The air-conditioned city hotel is situated close to the National University of Singapore. The five-floor hotel is branded as a character hotel, featuring 42 luxurious standard, deluxe and executive rooms. The establishment is adjacent to the business and technology hubs of One-North and International Business Park. Free shuttle bus services to various locations are provided by the hotel. Further facilities include a hotel safe, lift access and a car park. Business guests may use the conference facilities. All standard rooms have queen-size beds but do not have a window. All rooms are fully equipped with wireless Internet access, tea and coffee making facilities. Each room additionally features a shower and a hairdryer. Further fittings include a mini fridge, a satellite TV and individually regulated air conditioning.

Your stay
Check-in
29 Aug 2026
From 14:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Smoking area charge applies Laundry service charge applies Launderette charge applies Massage charge applies Bellboy service charge applies Early Check-in charge applies Early departure charge applies Airport Shuttle charge applies
Amenities & services

31 facilities across 7 categories.

Facilities
21
  • Wheelchair-accessible
  • Car park
  • Launderette
  • Car hire
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Airport Shuttle
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Concierge
  • Terrace
  • Air conditioning in public areas
  • Shop
  • Newspaper stand
  • Smoke detector
  • Laundry service
  • 24-hour reception
  • Hotel safe
  • Lift access
Location
4
  • Number of floors (main building) (5)
  • Twin rooms (12)
  • Double rooms (30)
  • Total number of rooms (42)
Catering
2
  • Smoking area
  • Non-smoking area
Hotel type
1
  • boutique hotel
Business
1
  • Photocopier
Entertainment
1
  • TV lounge
Health
1
  • Massage
Room types at this hotel

10 room categories — choose live availability and pricing on the right.

Double · Deluxe
Sleeps 1–3
Double · Dx 1
Sleeps 1–4
Double · Queen
Sleeps 1–4
Double · Su
Sleeps 1–3
Double · Su 1
Sleeps 1–4
Dbt · Su
Sleeps 1–6
Triple · 2b Dx
Sleeps 1–5
Triple · Standard
Sleeps 1–5
Twn · Deluxe
Sleeps 1–3
Twn · Dx 1
Sleeps 1–4
Location

428 Pasir Panjang Road, SINGAPORE

Distance from key points
  • Nearest Bus / Metro Stop
  • Airport
  • City centre
  • Bus/Train station
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • Diners Club
  • MasterCard
  • Visa
  • American Express

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Early Check-in
  • Minimum check-in age
  • Non-smoking establishment
  • Deposit on arrival
  • Identification card at arrival
  • Early departure
  • Charges for late arrival
  • Flight information required
  • No hen/stag or any other parties allowed
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

What guests say
3.3
3.3 of 5 bubbles
236 reviews on Tripadvisor
#258 of 449 hotels in Singapore
Rated by travellers
  • Location 3.6
  • Sleep Quality 3.4
  • Rooms 3.1
  • Service 3.7
  • Value 3.3
  • Cleanliness 3.8
Rating breakdown
  • Excellent 27
  • Very good 86
  • Average 75
  • Poor 32
  • Terrible 16

“Shocking service and administration.”

lloydc · Oct 2025 · Business trip

AVOID! AVOID! I received and accepted quotes for a 6 night/4 rooms business trip. Arrived at the hotel. No rooms, no booking. Staff were totally non-plus. They were fully booked and couldn’t care less. Shocking service. Thankfully the hotel next door had rooms.

“Hotel Review”

archibaldponcedeleon · Makati, Metro Manila, Luzon · Feb 2020 · Business trip

Hotels plus are: near NUS (where I took training) near bus station, very easy to travel the city near the airport room is cozy, right size staffs are very accommodating and helpfull there are restaurant and 7-11 near the hotel! Hotel con breakfast selection is not that many bed a bit hard than normal

“Couldn’t have asked for better”

Sightseer33111700320 · Jan 2020 · Couples trip

We flew in at extremely early hours of the morning and were exhausted. The staff greeted us with umbrellas to get out of the taxi as it was raining, and took our bags up to our room for us. They even offered to extend our check out because of how tired we were. Extremely great customer service. Room was very clean a…

Read the full review →

“Excellent room, good breakfast, pool was good”

Applecool · Santiago, Santiago Metropolitan Region · Jan 2020 · Solo travel trip

A brief stay, nice breakfast, easy for transport, walk to East Coast beach, buses easy to city, pleasant staff and large room. Small pool but was quiet so it was relaxing. Plenty of good local food places walking distance nearby and try the great gelato place, Bird of Paradise.

“The ONLY Hotel I will use in Singapore!”

CalvinD130 · Dec 2019 · Business trip

Spacious rooms + windows + individual air-con + windows that open if you want more fresh air + nice cafes, restaurants and foothills around the corner + friendly staff + clean + reasonably priced. Most Singapore Hotels are high-rise so that windows cannot be opened, (jumpers). However the engineering departments kee…

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Reviews provided by Tripadvisor. Most recent shown; opinions are the reviewers' own. See all 236 reviews on Tripadvisor
Guests also considered

Travelling to Singapore? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Singapore visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at The Quay Hotel West Coast?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at The Quay Hotel West Coast?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, The Quay Hotel West Coast accepts Diners Club, MasterCard, Visa, American Express. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does The Quay Hotel West Coast offer?

Key amenities at The Quay Hotel West Coast include Wi-fi, Newspaper stand, Air conditioning in public areas, 24-hour reception, Airport Shuttle. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp