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Zihua Caracol — exterior view
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1*-star property · ZIHUATANEJO

Zihua Caracol

Calle Adelita Sn Playa La Madera, ZIHUATANEJO

1* star rating 1*-star
What stands out
Wi-fi
Outdoor freshwater pool
Restaurant
Bar
24-hour reception
About this hotel

The hotel is located in the tourist area of La Madera, just 100 meters from the beach. It's surrounded by bars and restaurants, and only a 10-minute walk from downtown Zihuatanejo. Renovated in 2009, this beach hotel offers 30 guest rooms and a lobby with 24-hour reception and check-out services. Amenities include a safe, TV lounge, café, internet access, parking, and a garage. The hotel features two restaurants and…

The hotel is located in the tourist area of La Madera, just 100 meters from the beach. It's surrounded by bars and restaurants, and only a 10-minute walk from downtown Zihuatanejo. Renovated in 2009, this beach hotel offers 30 guest rooms and a lobby with 24-hour reception and check-out services. Amenities include a safe, TV lounge, café, internet access, parking, and a garage. The hotel features two restaurants and a business center with meeting rooms for up to 100 people. Guest rooms have balconies overlooking the ocean or the pool, free internet access, air conditioning, a safe, and a television. Each room has a private bathroom with a shower and is furnished with a double or king-size bed. Guests can enjoy the outdoor swimming pool and relax under the shade of parasols by the pool or on the sandy beach. Surfing is also possible at the beach. A nearby golf course is accessible by public transport in about 30 minutes. The hotel serves breakfast and a set menu lunch. Pets are not permitted.

Your stay
Check-in
29 Aug 2026
18:00–22:00
Check-out
01 Sep 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Car park charge applies Sun loungers charge applies Wi-fi charge applies Projector charge applies
Amenities & services

34 facilities across 7 categories.

Facilities
13
  • Mobile phone coverage
  • Smoke detector
  • Wheelchair-accessible
  • Car park
  • Multilingual staff
  • Wi-fi
  • Luggage room
  • Grill/BBQ
  • Library
  • 24-hour reception
  • Hotel safe
  • Garden
  • Terrace
Location
5
  • Year of most recent renovation (2009)
  • Total number of rooms (30)
  • Single rooms (2)
  • Double rooms (24)
  • Suites (4)
Entertainment
5
  • Outdoor freshwater pool (1)
  • TV lounge
  • Parasols
  • Sun loungers
  • Children playground
Business
4
  • Business centre
  • Conference room (2)
  • Projector
  • Meeting room (1)
Catering
3
  • Restaurant (2)
  • Bar
  • Non-smoking area
Meals
3
  • Breakfast
  • Set menu lunch
  • Breakfast a la carte
Hotel type
1
  • hotel
Room types at this hotel

16 room categories — choose live availability and pricing on the right.

Double · 2d
Sleeps 1–4
Double · King
Sleeps 1–2
Double · Kg 1
Sleeps 1–4
Double · Queen
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · St 1
Sleeps 1–4
Family · Standard
Sleeps 1–4
Family · St 1
Sleeps 1–8
Roo · Ro
Sleeps 1–10
Roo · Standard
Sleeps 1–10
Suite · C4
Sleeps 1–8
Suite · Db
Sleeps 1–8

+ 4 more room categories — full list appears in the rates panel

Location

Calle Adelita Sn Playa La Madera, ZIHUATANEJO

Good to know
House rules
  • Check-in18:00–22:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Early Check-in
  • Early departure
  • Identification card at arrival
  • Children get free accommodation, meals payable on the spot
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Zihua Caracol?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Zihua Caracol?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Zihua Caracol accepts MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Zihua Caracol offer?

Key amenities at Zihua Caracol include Wi-fi, Outdoor freshwater pool, Restaurant, Bar, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp