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Grand City Hotel  — exterior view
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4*-star property · CANCUN

Grand City Hotel

Av Yaxchilán 154, CANCUN

4* star rating 4*-star
What stands out
Wi-fi
Outdoor freshwater pool
Restaurant
Air conditioning in public areas
24-hour reception
About this hotel

This family-friendly city hotel is located in the heart of Cancun on Ave. Yaxchilan, just metres from banks and shopping centres. The establishment has a contemporary design, offering its guests a calm and comfortable environment. Renovated in 2009, the hotel is perfect for a business trip. Facilities available to guests include a lobby with 24-hour reception and check-out services, a cafe and a restaurant. Guests ma…

This family-friendly city hotel is located in the heart of Cancun on Ave. Yaxchilan, just metres from banks and shopping centres. The establishment has a contemporary design, offering its guests a calm and comfortable environment. Renovated in 2009, the hotel is perfect for a business trip. Facilities available to guests include a lobby with 24-hour reception and check-out services, a cafe and a restaurant. Guests may also take advantage of the WLAN Internet access, room service and a car park. The beautiful suites have two queen beds and a minimalist style. They are fully-equipped as standard featuring a work desk, an LCD satellite TV and individually regulated air conditioning. Leisure facilities include a swimming pool with children's swimming area and various spa treatments.

Your stay
Check-in
29 Aug 2026
18:00–23:30
Check-out
01 Sep 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Car park charge applies Sun loungers charge applies Parasols charge applies Wi-fi charge applies
Amenities & services

24 facilities across 5 categories.

Facilities
11
  • Concierge
  • Wi-fi
  • Sun terrace
  • Car park
  • Wheelchair-accessible
  • Room service
  • Garden
  • Air conditioning in public areas
  • 24-hour reception
  • Cloakroom
  • Hotel safe
Location
6
  • Suites (18)
  • Year of construction (1982)
  • Year of most recent renovation (2009)
  • Single rooms (18)
  • Total number of rooms (18)
  • Number of floors (main building) (2)
Catering
3
  • Smoking area
  • Non-smoking area
  • Restaurant
Entertainment
3
  • Outdoor freshwater pool (1)
  • Sun loungers
  • Parasols
Hotel type
1
  • hotel
Room types at this hotel

4 room categories — choose live availability and pricing on the right.

Double · 2d
Sleeps 1–4
Double · Standard
Sleeps 1–4
Dbt · 2b
Sleeps 1–6
Twn · Standard
Sleeps 1–4
Location

Av Yaxchilán 154, CANCUN

Distance from key points
  • Beach
Good to know
House rules
  • Check-in18:00–23:30
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Grand City Hotel ?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Grand City Hotel ?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Grand City Hotel accepts American Express, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Grand City Hotel offer?

Key amenities at Grand City Hotel include Wi-fi, Outdoor freshwater pool, Restaurant, Air conditioning in public areas, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp