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Playa Palms — exterior view
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2*-star property · PLAYA DEL CARMEN

Playa Palms

1a. Av Bis entre calle 12 nte y 14 nte., PLAYA DEL CARMEN

2* star rating 2*-star
What stands out
Wi-fi
Outdoor freshwater pool
24-hour reception
Airport Shuttle
About this hotel

Playa Palms Beach Hotel is a relaxing beach hotel located on the beach in the very heart of Playa del Carmen. We welcome you to enjoy this Caribbean beach town as it is meant to be experienced – where personalized service, superb amenities and exhilarating activities deliver just the Mexico you came to see. Exploring Playa del Carmen is easy since Playa Palms Beach Hotel is within a short walking distance from the fa…

Playa Palms Beach Hotel is a relaxing beach hotel located on the beach in the very heart of Playa del Carmen. We welcome you to enjoy this Caribbean beach town as it is meant to be experienced – where personalized service, superb amenities and exhilarating activities deliver just the Mexico you came to see. Exploring Playa del Carmen is easy since Playa Palms Beach Hotel is within a short walking distance from the famous 5th Avenue, vibrant shops, restaurants and bars. As the alternative to the big, all-inclusive hotels, we offer an intimate beachfront oasis, where personalized service is a priority. Our concierge together with all our staff take care to enrich your vacation with your choice of services. Also, we help you organize the perfect tour to experience the Riviera Maya, the delicious local cuisine and the Mayan culture. As one of the top boutique hotels on the Playa del Carmen oceanfront, Playa Palms Beach Hotel offers the full range of services and amenities to ensure a relaxing, rewarding beach holiday. Each morning, you may choose from an array of diversions, including our beachfront pool, the private beach club with lounges and umbrellas and different activities arranged by our tour desk. Additional breakfast service that we offer:Start your morning with a continental breakfast featuring fruit juices, yogurt, granola, fresh, seasonal fruits, sweet breads, homemade jams, butter, savory breads served directly to the balcony of your room. Daily from 7:00 a. m. to 11:00 a. m (*an additional fee applies for breakfast*)Come to Playa Palms Beach Hotel and wake up inside your dream!

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Breakfast served to the table charge applies Laundry service charge applies Medical service charge applies Transfer service charge applies Airport Shuttle charge applies
Amenities & services

31 facilities across 5 categories.

Facilities
17
  • Library
  • Concierge
  • Private beach area
  • Clothes dryer
  • Toaster
  • Airport Shuttle
  • Luggage room
  • Wi-fi
  • Transfer service
  • Car park
  • Wheelchair-accessible
  • Medical service
  • Launderette
  • Laundry service
  • Garden
  • Hotel safe
  • 24-hour reception
Location
9
  • Year of construction (2000)
  • Studios (27)
  • Suites (4)
  • Single rooms (27)
  • Total number of rooms (39)
  • Number of floors (annexe) (3)
  • Number of floors (main building) (3)
  • Annexe (s) (2)
  • Year of most recent renovation (2007)
Entertainment
3
  • Outdoor freshwater pool (1)
  • Sun loungers
  • Parasols
Hotel type
1
  • hotel
Meals
1
  • Breakfast served to the table
Room types at this hotel

17 room categories — choose live availability and pricing on the right.

Apartment · B1
Sleeps 1–4
Apartment · B1 1
Sleeps 1–10
Apartment · P6
Sleeps 1–10
Apartment · Ps
Sleeps 1–10
Apartment · Su
Sleeps 1–10
Double · 1b
Sleeps 1–4
Double · Ov
Sleeps 1–4
Family · 3b
Sleeps 1–8
Qua · Wv
Sleeps 1–6
Roo · Standard
Sleeps 1–10
Stu · Gv
Sleeps 1–5
Stu · Gv 1
Sleeps 1–2

+ 5 more room categories — full list appears in the rates panel

Location

1a. Av Bis entre calle 12 nte y 14 nte., PLAYA DEL CARMEN

Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Children get free accommodation, meals payable on the spot
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Playa Palms?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Playa Palms?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Playa Palms accepts MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Playa Palms offer?

Key amenities at Playa Palms include Wi-fi, Outdoor freshwater pool, 24-hour reception, Airport Shuttle. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 1,256
3 nights · taxes in