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Doña Urraca Hotel & Spa Queretaro — exterior view
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Hotel · QUERETARO

Doña Urraca Hotel & Spa Queretaro

5 de Mayo 117, QUERETARO

What stands out
Wi-fi
Indoor freshwater pool
Air conditioning in Restaurant
Bar
Spa treatments
24-hour reception
About this hotel

This charming city hotel is situated just a few steps from the Plaza de Armas, where beautiful colonial buildings have been transformed into restaurants and shops. It also lies close to the city's other attractions, including the Teatro de la Republica, which is just a 5-minute walk away. The hotel is only 35 minutes from Querétaro International Airport. This family-friendly hotel comprises a total of 24 guest rooms…

This charming city hotel is situated just a few steps from the Plaza de Armas, where beautiful colonial buildings have been transformed into restaurants and shops. It also lies close to the city's other attractions, including the Teatro de la Republica, which is just a 5-minute walk away. The hotel is only 35 minutes from Querétaro International Airport. This family-friendly hotel comprises a total of 24 guest rooms and 24 suites and has been designated a UNESCO World Heritage Site due to its beautiful antique architecture. It is a boutique hotel, offering exclusivity and comfort to its guests. Facilities include a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities and lift access. There is an on-site café, bar and restaurant, and conference facilities and WLAN Internet access are available. Room and laundry services are provided for a fee, whilst guests arriving by car can leave their vehicles in the car park or parking garage. A children's playground can be found at the hotel. The suites are spacious and elegant in design and come with the most comfortable amenities. The guest rooms also feature everything that guests need to relax whatever the hour. Facilities include an en suite bathroom with shower and hairdryer, as well as direct dial telephone, satellite TV, Internet access, tea and coffee making facilities and a safe. Double/king-size beds, individually regulated air conditioning and heating units and a terrace also feature. It is possible to stay in interconnecting junior suites and deluxe rooms. The hotel grounds include a heated outdoor swimming pool with children's section and a sun terrace with sun loungers and parasols. Guests looking to relax can use the hot tub or enjoy a spa or massage treatment (fees apply). A continental breakfast is served each morning, and midday and evening meals are available from a set menu or à la carte.

Your stay
Check-in
29 Aug 2026
From 18:00
Check-out
01 Sep 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Room service charge applies Laundry service charge applies Medical service charge applies Massage charge applies Spa treatments charge applies
Amenities & services

53 facilities across 8 categories.

Facilities
21
  • Mobile phone coverage
  • Room service
  • Laundry service
  • Medical service
  • Wheelchair-accessible
  • Car park
  • Concierge
  • Bikes available
  • Sun terrace
  • Clothes dryer
  • Multilingual staff
  • Bellboy service
  • Airport Shuttle
  • Wi-fi
  • Luggage room
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Terrace
  • Lift access
  • Garden
Location
7
  • Year of most recent renovation (2007)
  • Suites (5)
  • Junior suites (19)
  • Double rooms (16)
  • Single rooms (8)
  • Total number of rooms (24)
  • Number of floors (main building) (3)
Catering
7
  • Highchairs
  • Air conditioning in Restaurant
  • Café
  • Smoking area
  • Non-smoking area
  • Restaurant
  • Bar
Meals
7
  • Set menu lunch
  • Special dietary options
  • À la carte lunch
  • Breakfast
  • À la carte dinner
  • Set menu dinner
  • Continental breakfast
Entertainment
5
  • Indoor freshwater pool (1)
  • Parasols
  • Sun loungers
  • Outdoor freshwater pool (1)
  • Children playground
Health
3
  • Hot tub
  • Massage
  • Spa treatments
Business
2
  • Meeting room (2)
  • Conference room
Hotel type
1
  • boutique hotel
Room types at this hotel

2 room categories — choose live availability and pricing on the right.

Double · Db
Sleeps 1–2
Double · King
Sleeps 1–2
Location

5 de Mayo 117, QUERETARO

Good to know
House rules
  • Check-inFrom 18:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa
  • American Express

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Doña Urraca Hotel & Spa Queretaro?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Doña Urraca Hotel & Spa Queretaro?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Doña Urraca Hotel & Spa Queretaro accepts MasterCard, Visa, American Express. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Doña Urraca Hotel & Spa Queretaro offer?

Key amenities at Doña Urraca Hotel & Spa Queretaro include Wi-fi, Indoor freshwater pool, Air conditioning in Restaurant, Bar, Spa treatments. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp