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Don Luis — exterior view
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1*-star property · MADRID

Don Luis

Avda General, 12, MADRID

1* star rating 1*-star
Location
Madrid
Avda General, 12
Check-in
From 13:00
Check-out Until 11:00
What stands out
Wi-fi
Newspapers
Air conditioning in public areas
24-hour reception
Large pets allowed (over 5 kg)
About this hotel

The City Residence is a convenient 5-minute drive from Madrid Barajas Airport and 3 km from the IFEMA Convention Centre, with Barajas metro station an easy 8-minute walk away. This four-story hotel offers 38 air-conditioned rooms, all accessible by lift. Each tastefully decorated room features amenities such as a direct-dial telephone, TV, and wired internet access. All rooms also include a private bathroom with a sh…

The City Residence is a convenient 5-minute drive from Madrid Barajas Airport and 3 km from the IFEMA Convention Centre, with Barajas metro station an easy 8-minute walk away. This four-story hotel offers 38 air-conditioned rooms, all accessible by lift. Each tastefully decorated room features amenities such as a direct-dial telephone, TV, and wired internet access. All rooms also include a private bathroom with a shower and hairdryer. Conference facilities are available for business guests (for an additional fee), and Wi-Fi service is provided in the lobby.

Your stay
Check-in
29 Aug 2026
From 13:00
Check-out
01 Sep 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Photocopier charge applies Fax charge applies
Amenities & services

25 facilities across 4 categories.

Facilities
15
  • Wi-fi
  • Concierge
  • Large pets allowed (over 5 kg)
  • Air conditioning in public areas
  • Small pets allowed (under 5 kg)
  • Newspapers
  • Garage
  • Car park
  • Wheelchair-accessible
  • Room service
  • Wired Internet
  • Mobile phone coverage
  • Lift access
  • Hotel safe
  • 24-hour reception
Location
6
  • Double rooms (19)
  • Year of construction (2003)
  • Single rooms (19)
  • Total number of rooms (38)
  • Connecting rooms
  • Number of floors (main building) (4)
Business
3
  • Meeting room (1)
  • Photocopier
  • Fax
Hotel type
1
  • hotel
Room types at this hotel

7 room categories — choose live availability and pricing on the right.

Double · Standard
Sleeps 1–4
Roo · 2b
Sleeps 1–10
Roo · Standard
Sleeps 1–10
Single · 2b
Sleeps 1
Single · Standard
Sleeps 1
Triple · St 1
Sleeps 1–5
Twn · Standard
Sleeps 1–4
Location

Avda General, 12, MADRID

Open in Google Maps
Distance from key points
  • Nearest Bus / Metro Stop —
  • Airport —
Good to know
House rules
  • Check-inFrom 13:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Frequently asked

What are the check-in and check-out times at Don Luis?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Don Luis?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Don Luis accepts MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Don Luis offer?
Key amenities at Don Luis include Wi-fi, Newspapers, Air conditioning in public areas, 24-hour reception, Large pets allowed (over 5 kg). A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp