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Los Itzaes — exterior view
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3-star property · PLAYA DEL CARMEN

Los Itzaes

Avenida 10 Lote 3 Entre Calle 6 Y 8, PLAYA DEL CARMEN

3 star rating 3-star
Location
Playa Del Carmen
Avenida 10 Lote 3 Entre Calle 6 Y 8
Check-in
15:00–23:00
Check-out 12:00–12:30
What stands out
Wi-fi
Outdoor freshwater pool
24-hour reception
Airport Shuttle
About this hotel

Situated in the heart of Playa del Carmen, just 150 meters from the beach and steps from 5th Avenue's vibrant shops and restaurants, this hotel offers convenient access to public transport. The 16-room hotel features a 24-hour reception, tapas bar, air-conditioned restaurant with an exclusive wine selection, and internet access. Guests can enjoy laundry service and on-site parking. Comfortable, air-conditioned rooms…

Situated in the heart of Playa del Carmen, just 150 meters from the beach and steps from 5th Avenue's vibrant shops and restaurants, this hotel offers convenient access to public transport. The 16-room hotel features a 24-hour reception, tapas bar, air-conditioned restaurant with an exclusive wine selection, and internet access. Guests can enjoy laundry service and on-site parking. Comfortable, air-conditioned rooms include a bathroom, hairdryer, satellite TV, internet access, safe, and balcony. A rooftop pool and sun terrace offer stunning views of the city, ocean, and Cozumel Island. Local water sports are available at the beach, and a golf course is just 3 km away.

Your stay
Check-in
29 Aug 2026
15:00–23:00
Check-out
01 Sep 2026
12:00–12:30
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Car park MXN 200.00 Laundry service charge applies Transfer service charge applies Airport Shuttle charge applies
Amenities & services

19 facilities across 5 categories.

Facilities
10
  • Luggage room
  • Airport Shuttle
  • Wi-fi
  • Multilingual staff
  • Transfer service
  • Car park
  • Wheelchair-accessible
  • Laundry service
  • Hotel safe
  • 24-hour reception
Location
5
  • Junior suites (1)
  • Double rooms (11)
  • Number of floors (main building) (2)
  • Single rooms (4)
  • Total number of rooms (16)
Entertainment
2
  • Outdoor freshwater pool (1)
  • Parasols
Hotel type
1
  • hotel
Business
1
  • Meeting room
Room types at this hotel

11 room categories — choose live availability and pricing on the right.

Double · 2b 2
Sleeps 2–4
Double · 2d
Sleeps 1–4
Double · King
Sleeps 1–3
Double · Kg 1
Sleeps 1–4
Double · Wv
Sleeps 1–4
Jsu · Deluxe
Sleeps 1–5
Jsu · Dx 2
Sleeps 2–4
Jsu · King
Sleeps 1–3
Jsu · Standard
Sleeps 1–5
Single · Standard
Sleeps 1
Triple · Standard
Sleeps 1–5
Location

Avenida 10 Lote 3 Entre Calle 6 Y 8, PLAYA DEL CARMEN

Open in Google Maps
Distance from key points
  • Beach —
  • Golf course —
Good to know
House rules
  • Check-in15:00–23:00
  • Check-out12:00–12:30

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa Electrón
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Mexico visa services Ask on WhatsApp →
Frequently asked

What are the check-in and check-out times at Los Itzaes?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Los Itzaes?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Los Itzaes accepts American Express, Visa Electrón, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Los Itzaes offer?
Key amenities at Los Itzaes include Wi-fi, Outdoor freshwater pool, 24-hour reception, Airport Shuttle. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp