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Banyan Tree Hangzhou — exterior view
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Hotel · Hangzhou

Banyan Tree Hangzhou

2 Westbrook Resort, Zijinggang Road, Hangzhou, Hangzhou

What stands out
Wi-fi
Indoor freshwater pool
Gym
Air conditioning in Restaurant
Bar
Newspapers
About this hotel

The hotel is situated less than 2 hours' drive from Shanghai and 15 minutes away from the centre of Hangzhou and the famed West Lake. It also is situated 50 minutes' drive from Hangzhou Xiaoshan International Airport. Enveloped in lush greeneries and calm waters, the hotel sits within China's first wetland reserve, the Xixi National Wetland Park, which is home to an amazing wealth of thriving plant and animal life.…

The hotel is situated less than 2 hours' drive from Shanghai and 15 minutes away from the centre of Hangzhou and the famed West Lake. It also is situated 50 minutes' drive from Hangzhou Xiaoshan International Airport. Enveloped in lush greeneries and calm waters, the hotel sits within China's first wetland reserve, the Xixi National Wetland Park, which is home to an amazing wealth of thriving plant and animal life. From its tiled roofs and ivory walls, to the elaborate décor of each suite and villa, it is an exemplary depiction of traditional Chinese architecture and modern comforts, set within tranquil natural surroundings. In addition to a lobby area with 24-hour reception and check-out services, facilities available to guests at this air-conditioned club resort include a breakfast room, dining room and conference facilities. Guests arriving by car may leave their vehicles in the hotel car park for a fee. All of the 72 suites and villas combine the hallmarks of oriental and contemporary design. Reflecting the four glorious seasons of the year, all suites and villas are available in four colour themes of autumn, winter, spring and summer. The high ceilings are accented by hand-painted silk brocades hanging over the beds. Standard features of accommodation units include a bathtub, direct dial telephone, satellite/cable TV and a minibar, as well as tea and coffee making facilities, individually regulated air conditioning and a safety deposit box. Other than enjoying superior services and ultimate accommodations at the hotel, both business and leisure travellers are invited to relax and unwind at the 10 indoor spa pavilions, as well as in the beauty salon, gym, swimming pool and yoga studio. Special spa packages are available for a fee. This hotel offers buffet-style breakfast.

Your stay
Check-in
29 Aug 2026
From 14:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Room service charge applies Laundry service charge applies Spa treatments charge applies
Amenities & services

43 facilities across 8 categories.

Facilities
21
  • Room service
  • Wired Internet
  • Car park
  • Laundry service
  • Wheelchair-accessible
  • Gym
  • Terrace
  • Newspapers
  • Garden
  • Wi-fi
  • Luggage room
  • Airport Shuttle
  • Clothes dryer
  • Grill/BBQ
  • Library
  • Lift access
  • Currency exchange facilities
  • Concierge
  • Hotel safe
  • 24-hour reception
  • Air conditioning in public areas
Catering
6
  • Air conditioning in Restaurant
  • Restaurant (3)
  • Smoking area
  • Non-smoking area
  • Café
  • Bar
Meals
5
  • Set menu dinner
  • À la carte dinner
  • Set menu lunch
  • À la carte lunch
  • Breakfast
Business
3
  • Business centre
  • Meeting room
  • Conference room
Health
3
  • Hairdressing salon
  • Spa treatments
  • Sauna
Location
2
  • Total number of rooms (45)
  • Year of construction (2009)
Entertainment
2
  • Indoor freshwater pool (1)
  • Indoor heated pool (1)
Hotel type
1
  • hotel
Room types at this hotel

19 room categories — choose live availability and pricing on the right.

Double · Pe
Sleeps 1–4
Dbt · Pe
Sleeps 1–6
Suite · 2b
Sleeps 1–8
Suite · Deluxe
Sleeps 1–2
Suite · Deluxe · King
Sleeps 1–2
Suite · King
Sleeps 1–8
Suite · Kg Pe
Sleeps 1–8
Suite · Pe 1
Sleeps 1–2
Suite · Pe Su
Sleeps 1–2
Suite · Tr
Sleeps 1–8
Vil · 2b
Sleeps 2–20
Vil · B2
Sleeps 2–4

+ 7 more room categories — full list appears in the rates panel

Location

2 Westbrook Resort, Zijinggang Road, Hangzhou, Hangzhou

Distance from key points
  • City centre
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • JCB

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to China? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your China visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Banyan Tree Hangzhou?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Banyan Tree Hangzhou?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Banyan Tree Hangzhou accepts American Express, Visa, MasterCard, Diners Club. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Banyan Tree Hangzhou offer?

Key amenities at Banyan Tree Hangzhou include Wi-fi, Indoor freshwater pool, Gym, Air conditioning in Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp