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Novotel Palembang — exterior view
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4*-star property · PALEMBANG

Novotel Palembang

Jl. R Sukamto No.8A, 8A, PALEMBANG

4* star rating 4*-star
What stands out
Wi-fi
Poolside snack bar
Gym
Air conditioning in Restaurant
Bar
Newspapers
About this hotel

In the heart of Palembang, Novotel Palembang Hotel & Residence is within a 5-minute drive of Palembang Golf Club and Palembang Trade Center Mall. This upscale hotel is 4. 2 mi (6. 7 km) from Kemaro Island and 4. 3 mi (6. 9 km) from Pulau Kemaro Pagoda. Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nigh…

In the heart of Palembang, Novotel Palembang Hotel & Residence is within a 5-minute drive of Palembang Golf Club and Palembang Trade Center Mall. This upscale hotel is 4. 2 mi (6. 7 km) from Kemaro Island and 4. 3 mi (6. 9 km) from Pulau Kemaro Pagoda. Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a health club. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Palembang? This hotel has 15608 square feet (1450 square meters) of space consisting of conference space and 13 meeting rooms.

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Massage charge applies Babysitting service charge applies Fax charge applies
Amenities & services

61 facilities across 8 categories.

Facilities
27
  • Gym
  • Mobile phone coverage
  • Car park
  • Wheelchair-accessible
  • Medical service
  • Laundry service
  • Room service
  • Air conditioning in public areas
  • Babysitting service
  • Car hire
  • Multilingual staff
  • Newspapers
  • Bellboy service
  • Wi-fi
  • Luggage room
  • Airport Shuttle
  • Clothes dryer
  • Concierge
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Terrace
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
Catering
9
  • Smoking area
  • Air conditioning in Restaurant
  • Banquet hall
  • Poolside snack bar
  • Café
  • Bar
  • Highchairs
  • Non-smoking area
  • Restaurant (2)
Business
7
  • Conference room
  • Audio-visual equipment rental
  • Fax
  • Business centre
  • Photocopier
  • Secretarial service
  • Meeting room
Location
5
  • Suites (32)
  • Family rooms (16)
  • Number of floors (main building) (3)
  • Connecting rooms
  • Total number of rooms (196)
Entertainment
5
  • TV lounge
  • Nightclub
  • Children playground
  • Outdoor freshwater pool (1)
  • Children’s swimming area
Health
5
  • Steam bath
  • Hot tub
  • Sauna
  • Spa treatments
  • Massage
Meals
2
  • Breakfast
  • Snacks
Hotel type
1
  • hotel
Room types at this hotel

28 room categories — choose live availability and pricing on the right.

Double · Deluxe
Sleeps 1–4
Double · Dx 5
Sleeps 1–4
Double · Dx 6
Sleeps 1–4
Double · Deluxe · King
Sleeps 1–3
Double · Dx Pi
Sleeps 1–3
Double · Kg Pi
Sleeps 1–4
Double · Kg Su
Sleeps 1–4
Double · Pi Su
Sleeps 1–3
Double · Su
Sleeps 1–2
Double · Su 1
Sleeps 1–4
Dbt · Deluxe
Sleeps 1–6
Jsu · Db
Sleeps 1–5

+ 16 more room categories — full list appears in the rates panel

Location

Jl. R Sukamto No.8A, 8A, PALEMBANG

Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • EC
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
  • Single-Use Plastic Free
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Indonesia? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Indonesia visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Novotel Palembang?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Novotel Palembang?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Novotel Palembang accepts EC, MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Novotel Palembang offer?

Key amenities at Novotel Palembang include Wi-fi, Poolside snack bar, Gym, Air conditioning in Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp