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Grand City Hall Hotel Serviced Residences Medan — exterior view
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4-star property · MEDAN

Grand City Hall Hotel Serviced Residences Medan

Jl. Balai Kota No. 1 Medan, MEDAN

4 star rating 4-star
What stands out
Wi-fi
Poolside snack bar
Gym
Air conditioning in Restaurant
Bar
Spa treatments
About this hotel

The hotel is conveniently located in the heart of Medan facing the popular Merdeka Walk and literally next door to the Bank Indonesia office complex. The Central Business District, major restaurants and shopping centres are in the hotel's immediate vicinity. Lapangan Merdeka in the city centre is a 2-minute walk and Medan central train station is 5 minutes' walk. Belawan Seaport is approximately 2. 4 km from the hote…

The hotel is conveniently located in the heart of Medan facing the popular Merdeka Walk and literally next door to the Bank Indonesia office complex. The Central Business District, major restaurants and shopping centres are in the hotel's immediate vicinity. Lapangan Merdeka in the city centre is a 2-minute walk and Medan central train station is 5 minutes' walk. Belawan Seaport is approximately 2. 4 km from the hotel, Maimun Palace is 3 km away and Masjid Raya (The Great Mosque) is around 3 km away. Polonia Airport is approximately 15 minutes by car from the hotel. This contemporary city hotel is committed to the highest international standards with a wide range of facilities. Guests will be delighted with all that the hotel has to offer, such as the state of the art meeting rooms, various restaurants, lounges and a cafe and a disco. Guests are welcomed to the air-conditioned business hotel in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities and lift access to the upper floors. Further facilities include a hairdressing salon, wireless Internet access, room and laundry services, and a car park. The aparthotel offers 245 accommodation units in total. The spacious and modern minimalist rooms are furnished with parquet flooring, a work desk and a sofa. In-room facilities include an LCD TV, coffee and tea making facilities, air conditioning, a private bathroom with shower, a double or king-size bed, and a terrace or garden. Other in-room amenities include a direct dial telephone, Internet access, a safe, minibar and central heating. The hotel offers Medan's most complete Thalasso therapy spa facility, which has an outdoor swimming pool with separate children's pool and poolside snack bar, a hot tub, reflexology treatments, a gym, aerobics/yoga room, spinning classes, a steam room and sauna, massage service and other spa treatments.

Your stay
Check-in
28 Aug 2026
From 14:00
Check-out
31 Aug 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights
Amenities & services

60 facilities across 9 categories.

Facilities
22
  • Mobile phone coverage
  • Transfer service
  • Wired Internet
  • Room service
  • Concierge
  • Laundry service
  • Grill/BBQ
  • Wheelchair-accessible
  • Wi-fi
  • Car park
  • Large pets allowed (over 5 kg)
  • Garage
  • Small pets allowed (under 5 kg)
  • Gym
  • 24-hour security
  • Air conditioning in public areas
  • Lift access
  • Currency exchange facilities
  • Hotel safe
  • Shop
  • 24-hour reception
  • Garden
Location
11
  • Apartments (40)
  • Suites (33)
  • Year of construction (2007)
  • Junior suites (3)
  • Double rooms (51)
  • Single rooms (118)
  • Annexe (s) (1)
  • Total number of rooms (245)
  • Number of floors (main building) (15)
  • Number of floors (annexe) (10)
  • Connecting rooms
Catering
8
  • Highchairs
  • Air conditioning in Restaurant
  • Smoking area
  • Non-smoking area
  • Poolside snack bar
  • Restaurant
  • Café
  • Bar
Meals
7
  • Set menu lunch
  • À la carte lunch
  • Breakfast
  • À la carte dinner
  • Continental breakfast
  • Breakfast buffet
  • Set menu dinner
Health
5
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Hairdressing salon
Entertainment
4
  • Outdoor freshwater pool
  • Children’s swimming area
  • Indoor freshwater pool
  • Nightclub
Hotel type
1
  • hotel
Business
1
  • Conference room
Sports
1
  • Fitness
Room types at this hotel

43 room categories — choose live availability and pricing on the right.

Apartment · 1b
Sleeps 1–10
Apartment · 2b
Sleeps 1–10
Apartment · 2d
Sleeps 1–10
Apartment · B1 1
Sleeps 1–10
Apartment · B1 Kg
Sleeps 1–10
Apartment · B2 1
Sleeps 1–10
Apartment · Db
Sleeps 1–10
Apartment · Queen
Sleeps 1–10
Double · Dx 1
Sleeps 1–4
Double · Deluxe · King
Sleeps 1–4
Double · Dx Pe
Sleeps 1–4
Double · King
Sleeps 1–4

+ 31 more room categories — full list appears in the rates panel

Location

Jl. Balai Kota No. 1 Medan, MEDAN

Distance from key points
  • City centre
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Indonesia? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Indonesia visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Grand City Hall Hotel Serviced Residences Medan?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Grand City Hall Hotel Serviced Residences Medan?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Grand City Hall Hotel Serviced Residences Medan accepts American Express, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Grand City Hall Hotel Serviced Residences Medan offer?

Key amenities at Grand City Hall Hotel Serviced Residences Medan include Wi-fi, Poolside snack bar, Gym, Air conditioning in Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp