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Phoenix Palace Hotel — exterior view
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Hotel · Hanoi

Phoenix Palace Hotel

27A Phu Doan Street, Old Quarter, Hanoi

What stands out
Wi-fi
Restaurant
Secure parking
24-hour reception
Large pets allowed (over 5 kg)
Airport Shuttle
About this hotel

The Phoenix Palace Hotel offers unsurpassed value in a central location, perfect for both business and leisure travelers. Nestled in Hanoi's Old Quarter, this charming hotel provides a peaceful retreat just steps from St. Joseph's Cathedral and the famed Hoan Kiem Lake (Ho Guom). Explore nearby shopping, banking, entertainment, and cultural gems like the Water Puppet Theatre. Our friendly and professional team is ded…

The Phoenix Palace Hotel offers unsurpassed value in a central location, perfect for both business and leisure travelers. Nestled in Hanoi's Old Quarter, this charming hotel provides a peaceful retreat just steps from St. Joseph's Cathedral and the famed Hoan Kiem Lake (Ho Guom). Explore nearby shopping, banking, entertainment, and cultural gems like the Water Puppet Theatre. Our friendly and professional team is dedicated to providing exceptional service and assisting guests with their every need.

Your stay
Check-in
29 Aug 2026
From 14:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Lift access charge applies Shop charge applies Hairdressing salon charge applies Smoking area charge applies Bicycle hire service charge applies Babysitting service charge applies Bellboy service charge applies Valet parking charge applies Airport Shuttle charge applies Non-smoking establishment charge applies
Amenities & services

37 facilities across 5 categories.

Facilities
30
  • Large pets allowed (over 5 kg)
  • Garage
  • Babysitting service
  • Car hire
  • Transfer service
  • Secure parking
  • 24-hour security
  • Bellboy service
  • Small pets allowed (under 5 kg)
  • Airport Shuttle
  • Wi-fi
  • Towels and bed linen
  • Local and international calls
  • Luggage room
  • Electric kettle
  • Valet parking
  • Clothes dryer
  • Bicycle hire service
  • Fireplace
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Mobile phone coverage
  • Wired Internet
  • Room service
  • Laundry service
  • Wheelchair-accessible
  • Car park
Catering
3
  • Smoking area
  • Non-smoking area
  • Restaurant
Location
2
  • Total number of rooms (30)
  • Connecting rooms
Hotel type
1
  • hotel
Health
1
  • Hairdressing salon
Room types at this hotel

12 room categories — choose live availability and pricing on the right.

Double · Cm
Sleeps 1–4
Double · Dx 1
Sleeps 1–4
Double · Deluxe · Queen
Sleeps 1–4
Family · 2b
Sleeps 1–8
Family · Dx 1
Sleeps 1–8
Qua · Cv Dx
Sleeps 1–6
Qua · Dx 1
Sleeps 1–6
Suite · 2q Cv
Sleeps 1–8
Suite · Cv Kg
Sleeps 1–8
Suite · Standard
Sleeps 1–8
Triple · Standard
Sleeps 1–5
Twn · Cm
Sleeps 1–4
Location

27A Phu Doan Street, Old Quarter, Hanoi

Distance from key points
  • City centre
  • Bus/Train station
  • Entertainment Area
  • Airport
  • Nearest Bus / Metro Stop
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
  • Minimum check-in age
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Vietnam? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Vietnam visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Phoenix Palace Hotel?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Phoenix Palace Hotel?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What amenities does Phoenix Palace Hotel offer?

Key amenities at Phoenix Palace Hotel include Wi-fi, Restaurant, Secure parking, 24-hour reception, Large pets allowed (over 5 kg). A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp