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Pacific Palace Hotel — exterior view
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Hotel · BATAM KEPULAUAN RIAU

Pacific Palace Hotel

Jl. Duyung Sei Jodoh, BATAM KEPULAUAN RIAU

What stands out
Wi-fi
Poolside snack bar
Gym
Air conditioning in Restaurant
Bar
Spa treatments
About this hotel

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a nightclub, and a health club. This hotel also features complimentary wireless internet access and concierge services. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge). Grab a bite at Athena Restaurant, one of the hot…

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a nightclub, and a health club. This hotel also features complimentary wireless internet access and concierge services. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge). Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge. Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers.

Your stay
Check-in
29 Aug 2026
From 16:00
Check-out
01 Sep 2026
Until 13:00
Guests
2A · 0C · 1R
3 nights
Amenities & services

68 facilities across 9 categories.

Facilities
22
  • Laundry service
  • Launderette
  • Medical service
  • Garden
  • Room service
  • Wheelchair-accessible
  • Shop
  • Car park
  • Supermarket
  • Wired Internet
  • Mobile phone coverage
  • Wi-fi
  • Gym
  • Lift access
  • Luggage room
  • Airport Shuttle
  • Currency exchange facilities
  • Clothes dryer
  • Hotel safe
  • Concierge
  • 24-hour reception
  • Air conditioning in public areas
Meals
9
  • Buffet dinner
  • Breakfast buffet
  • Continental breakfast
  • Breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
Catering
8
  • Smoking area
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Non-smoking area
  • Restaurant
  • Highchairs
  • Café
  • Bar
Entertainment
8
  • Pub
  • Theatre / auditorium
  • Entertainment programme for adults
  • Children’s swimming area
  • Outdoor freshwater pool
  • Indoor freshwater pool
  • Children playground
  • Nightclub
Location
7
  • Junior suites (12)
  • Year of construction (2007)
  • Suites (20)
  • Double rooms (38)
  • Single rooms (70)
  • Total number of rooms (180)
  • Number of floors (main building) (8)
Health
5
  • Hairdressing salon
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
Sports
5
  • Billiards
  • Tennis
  • Fitness
  • Table tennis
  • Aerobics
Business
3
  • Business centre
  • Meeting room
  • Conference room
Hotel type
1
  • hotel
Room types at this hotel

42 room categories — choose live availability and pricing on the right.

Cab · 2b
Sleeps 2–10
Cab · Db
Sleeps 2–10
Cab · Db 1
Sleeps 2–10
Cab · Jk
Sleeps 2–10
Cab · King
Sleeps 2–10
Cab · Queen
Sleeps 2–10
Cab · Standard
Sleeps 2–10
Double · Dx 1
Sleeps 1–4
Double · Dx Jk
Sleeps 1–4
Double · Deluxe · King
Sleeps 1–4
Double · Deluxe · Queen
Sleeps 1–4
Double · Queen
Sleeps 1–4

+ 30 more room categories — full list appears in the rates panel

Location

Jl. Duyung Sei Jodoh, BATAM KEPULAUAN RIAU

Good to know
House rules
  • Check-inFrom 16:00
  • Check-outUntil 13:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Indonesia? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Indonesia visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Pacific Palace Hotel?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Pacific Palace Hotel?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Pacific Palace Hotel accepts MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Pacific Palace Hotel offer?

Key amenities at Pacific Palace Hotel include Wi-fi, Poolside snack bar, Gym, Air conditioning in Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp