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Kampala Serena Hotel — exterior view
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2*-star property · KAMPALA

Kampala Serena Hotel

P.O. Box 7814, KAMPALA

2* star rating 2*-star
Location
Kampala
P.O. Box 7814
Check-in
12:00–18:00
Check-out 10:00–11:00
What stands out
Wi-fi
Poolside snack bar
Restaurant
Bar
Valet parking
Spa centre
About this hotel

The Kampala Serena Hotel, a tranquil oasis in the heart of Kampala's vibrant social and business scene, is set within 17 acres of lush water gardens. This 5-star hotel offers 188 sophisticated guest rooms, including 14 spacious suites ranging from Executive to Royal. Guests can enjoy elegant amenities, gourmet cuisine, a superlative Conference Centre, and a stunning free-form swimming pool nestled amongst rock terrac…

The Kampala Serena Hotel, a tranquil oasis in the heart of Kampala's vibrant social and business scene, is set within 17 acres of lush water gardens. This 5-star hotel offers 188 sophisticated guest rooms, including 14 spacious suites ranging from Executive to Royal. Guests can enjoy elegant amenities, gourmet cuisine, a superlative Conference Centre, and a stunning free-form swimming pool nestled amongst rock terraces, wooden bridges, and a waterfall.

Your stay
Check-in
29 Aug 2026
12:00–18:00
Check-out
01 Sep 2026
10:00–11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Steam bath charge applies Spa centre charge applies Towels and bed linen charge applies Airport Shuttle charge applies Valet parking charge applies Luggage room charge applies Poolside snack bar charge applies Early Check-in charge applies Wi-fi charge applies Bellboy service charge applies Golf practice facility charge applies 24-hour security charge applies Car hire charge applies Babysitting service charge applies Massage charge applies Hotel safe charge applies Sauna charge applies Hot tub charge applies Golf charge applies Car park charge applies Fitness charge applies Laundry service charge applies Room service charge applies Wired Internet charge applies Smoking area charge applies Bar charge applies Garden charge applies Hairdressing salon charge applies Lift access charge applies Currency exchange facilities charge applies
Amenities & services

41 facilities across 6 categories.

Facilities
21
  • Bellboy service
  • Wheelchair-accessible
  • Car park
  • Babysitting service
  • Car hire
  • Towels and bed linen
  • 24-hour security
  • Clothes dryer
  • Airport Shuttle
  • Wi-fi
  • Laundry service
  • Luggage room
  • Valet parking
  • Wired Internet
  • Room service
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
Location
6
  • Executive rooms (32)
  • Year of construction (2006)
  • Year of most recent renovation (2018)
  • Suites (16)
  • Number of floors (main building) (6)
  • Total number of rooms (188)
Health
6
  • Spa centre
  • Hairdressing salon
  • Massage
  • Steam bath
  • Sauna
  • Hot tub
Catering
4
  • Smoking area
  • Restaurant
  • Poolside snack bar
  • Bar
Sports
3
  • Golf practice facility
  • Golf
  • Fitness
Hotel type
1
  • hotel
Room types at this hotel

62 room categories — choose live availability and pricing on the right.

Double · Cb
Sleeps 1–4
Double · Cb Kg
Sleeps 1–4
Double · Cb Pi
Sleeps 1–4
Double · Deluxe
Sleeps 1–2
Double · Dx 1
Sleeps 1–4
Double · Dx Gv
Sleeps 1–4
Double · Deluxe · King
Sleeps 1–4
Double · Dx Su
Sleeps 1–4
Double · Standard
Sleeps 1–2
Double · Ej Kg
Sleeps 1–4
Double · Kg Su
Sleeps 1–4
Double · Su
Sleeps 1–4

+ 50 more room categories — full list appears in the rates panel

Location

P.O. Box 7814, KAMPALA

Open in Google Maps
Good to know
House rules
  • Check-in12:00–18:00
  • Check-out10:00–11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • Maestro
  • EuroCard
  • Visa Electrón
  • American Express
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Early Check-in
  • Early departure
  • Flight information required
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Uganda? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Uganda visa file. One conversation covers the whole trip.

Uganda visa services Ask on WhatsApp →
Frequently asked

What are the check-in and check-out times at Kampala Serena Hotel?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Kampala Serena Hotel?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Kampala Serena Hotel accepts Maestro, EuroCard, Visa Electrón, American Express. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Kampala Serena Hotel offer?
Key amenities at Kampala Serena Hotel include Wi-fi, Poolside snack bar, Restaurant, Bar, Valet parking. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp