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Casa Melissa — exterior view
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1*-star property · PLAYA DEL CARMEN

Casa Melissa

Ave. Juarez, entre 1ra y 5ta Norte, PLAYA DEL CARMEN

1* star rating 1*-star
Location
Playa Del Carmen
Ave. Juarez, entre 1ra y 5ta Norte
Check-in
15:00–23:45
Check-out 06:00–12:00
What stands out
Wi-fi
Private pool
24-hour reception
About this hotel

This charming hotel boasts an idyllic setting at the heart of the 5th Avenue of Playa del Carmen. The hotel is nestled amidst the splendour and beauty of the Riviera Maya, and sits overlooking the shimmering waters of the ocean. The hotel is located within easy walking distance of a number of attractions in the area, as well as delightful shopping opportunities, exquisite dining options and exciting entertainment ven…

This charming hotel boasts an idyllic setting at the heart of the 5th Avenue of Playa del Carmen. The hotel is nestled amidst the splendour and beauty of the Riviera Maya, and sits overlooking the shimmering waters of the ocean. The hotel is located within easy walking distance of a number of attractions in the area, as well as delightful shopping opportunities, exquisite dining options and exciting entertainment venues. Guests can enjoy a boundless array of activities close by. This delightful hotel welcomes guests with style and elegance. The guest rooms are superbly appointed, offering a haven of peace and serenity in which to completely relax and unwind. The hotel offers excellent facilities, ensuring that each and every visitor enjoys a relaxing stay.

Your stay
Check-in
29 Aug 2026
15:00–23:45
Check-out
01 Sep 2026
06:00–12:00
Guests
2A · 0C · 1R
3 nights
Amenities & services

20 facilities across 4 categories.

Facilities
10
  • Luggage room
  • Private pool
  • Wi-fi
  • Concierge
  • 24-hour security
  • Car park
  • Wheelchair-accessible
  • Lift access
  • Hotel safe
  • 24-hour reception
Location
6
  • Studios (2)
  • Junior suites (6)
  • Double rooms (23)
  • Number of floors (main building) (3)
  • Single rooms (2)
  • Total number of rooms (33)
Entertainment
3
  • Outdoor freshwater pool (1)
  • Children’s swimming area (1)
  • Sun loungers
Hotel type
1
  • hotel
Room types at this hotel

12 room categories — choose live availability and pricing on the right.

Double · Lx Vm
Sleeps 1–4
Double · Of
Sleeps 1–4
Double · Ov
Sleeps 1–4
Double · Su Vm
Sleeps 1–4
Double · Vm
Sleeps 1–4
Jsu · Kg Of
Sleeps 1–5
Jsu · Standard
Sleeps 1–2
Roo · B1 Of
Sleeps 1–10
Roo · B1 Po
Sleeps 1–10
Roo · Standard
Sleeps 1–10
Stu · 2d Ov
Sleeps 1–5
Stu · Ov
Sleeps 1–4
Location

Ave. Juarez, entre 1ra y 5ta Norte, PLAYA DEL CARMEN

Open in Google Maps
Distance from key points
  • Beach —
Good to know
House rules
  • Check-in15:00–23:45
  • Check-out06:00–12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Mexico visa services Ask on WhatsApp →
Frequently asked

What are the check-in and check-out times at Casa Melissa?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Casa Melissa?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Casa Melissa accepts American Express, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Casa Melissa offer?
Key amenities at Casa Melissa include Wi-fi, Private pool, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp