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Best Western The Grand Hotel — exterior view
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Hotel · HARTLEPOOL

Best Western The Grand Hotel

Swainson Street, HARTLEPOOL

Location
Hartlepool
Swainson Street
Check-in
From 15:00
Check-out Until 11:00
What stands out
Wi-fi
Restaurant
Bar
24-hour reception
Large pets allowed (over 5 kg)
About this hotel

The Best Western Grand Hotel in Hartlepool offers the best of both worlds. Combining old and new, the traditional French Chateaux building plays host to a modern décor inside, while its wonderful coastal location is convenient for a number of inland attractions. Thanks to good transport links, our guests can not only get away from it all but get back to it easily too! Newcastle is within easy reach, while other north…

The Best Western Grand Hotel in Hartlepool offers the best of both worlds. Combining old and new, the traditional French Chateaux building plays host to a modern décor inside, while its wonderful coastal location is convenient for a number of inland attractions. Thanks to good transport links, our guests can not only get away from it all but get back to it easily too! Newcastle is within easy reach, while other northern cities and towns are also easily accessible. Wherever you decide to go during your stay, we'll be ready and waiting with a warm welcome on your return.

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Hotel safe charge applies Currency exchange facilities charge applies Lift access charge applies Bar charge applies Laundry service charge applies Medical service charge applies Car park charge applies Late Check-out charge applies Photocopier charge applies
Amenities & services

23 facilities across 5 categories.

Facilities
14
  • Wired Internet
  • Late Check-out
  • Wi-fi
  • Large pets allowed (over 5 kg)
  • Small pets allowed (under 5 kg)
  • Garage
  • Car park
  • Wheelchair-accessible
  • Medical service
  • Laundry service
  • Lift access
  • Currency exchange facilities
  • Hotel safe
  • 24-hour reception
Location
4
  • Number of floors (main building) (5)
  • Connecting rooms
  • Total number of rooms (46)
  • Suites (2)
Catering
2
  • Restaurant (1)
  • Bar
Business
2
  • Conference room (1)
  • Photocopier
Hotel type
1
  • hotel
Room types at this hotel

20 room categories — choose live availability and pricing on the right.

Double · Db Su
Sleeps 1–4
Double · Nm
Sleeps 1–4
Double · St 1
Sleeps 1–2
Double · St 2
Sleeps 1–4
Double · Su
Sleeps 1–4
Double · Su 1
Sleeps 1–2
Double · Su Nm
Sleeps 1–4
Family · 2b
Sleeps 1–8
Family · Nm
Sleeps 1–8
Family · Standard
Sleeps 1–2
Family · St 1
Sleeps 1–8
Roo · Standard
Sleeps 1–10

+ 8 more room categories — full list appears in the rates panel

Location

Swainson Street, HARTLEPOOL

Open in Google Maps
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to United Kingdom? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your United Kingdom visa file. One conversation covers the whole trip.

United Kingdom visa services Ask on WhatsApp →
Frequently asked

What are the check-in and check-out times at Best Western The Grand Hotel?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Best Western The Grand Hotel?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What amenities does Best Western The Grand Hotel offer?
Key amenities at Best Western The Grand Hotel include Wi-fi, Restaurant, Bar, 24-hour reception, Large pets allowed (over 5 kg). A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp