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Best Western Raphael Hotel Altona — exterior view
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2*-star property · Hamburg

Best Western Raphael Hotel Altona

Praesident-Krahn-Strasse 13, Hamburg

2* star rating 2*-star
What stands out
Wi-fi
Bar
Secure parking
Newspapers
24-hour reception
Large pets allowed (over 5 kg)
About this hotel

Welcome to the Best Western Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district of Hamburg. The hotel is extremely easy to reach - only 100 m from the Altona train station, only 1500 m from the Hamburg-Altona Cruise terminal - and is therefore the id…

Welcome to the Best Western Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district of Hamburg. The hotel is extremely easy to reach - only 100 m from the Altona train station, only 1500 m from the Hamburg-Altona Cruise terminal - and is therefore the ideal starting point for any business or leisure trip. Cyclists are given a warm welcome! Start or finish your cycle ride in the centre of a cosmopolitan city. Our hotel is the ideal place to stop over, and also has a safe place to leave your bicycles. It is right on the Elbe Cycle Route ('Elberadweg') on the section between Lühe/Wedel and Ochsenwerder. From here it is 68 km (42 miles) to Glückstadt and on the other side of the Elbe 82 km (51 miles) to Stade or 60 km (37 miles) to Lauenburg in the other direction. Our 43 individually furnished rooms offer a homely feel and 3-star-superior comfort. There is free WiFi Internet access throughout the hotel, and a free to use Internet terminal is available in the lounge. Start your day at our lavish breakfast buffet and enjoy an evening drink at our small hotel bar. Relax in the sauna area, which is open 24 hours a day. Whether you want to go sightseeing, shopping or sample the night life, all the main sights, the best shopping streets and the lively night spots are easy to reach on foot or by S-bahn from the Best Western Raphael Hotel Altona. From the Altona train station, the S-Bahn will take you to the Jungfernstieg, museums and musicals. The Fish Market, Reeperbahn and port area all easy to reach by foot. The lively restaurants and pubs in the Altona-Ottensen district are only a few minutes away from the hotel. It's also a great place to go shopping or just stroll. We look forward to welcoming you to Best Western Raphael Hotel Altona.

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Lift access charge applies Car park charge applies Sauna charge applies Steam bath charge applies Small pets allowed (under 5 kg) charge applies Large pets allowed (over 5 kg) charge applies Wi-fi charge applies Photocopier charge applies Business centre charge applies
Amenities & services

25 facilities across 7 categories.

Facilities
14
  • Library
  • Concierge
  • Car park
  • Clothes dryer
  • Luggage room
  • Wi-fi
  • Large pets allowed (over 5 kg)
  • Small pets allowed (under 5 kg)
  • Newspapers
  • Multilingual staff
  • Secure parking
  • Wheelchair-accessible
  • Lift access
  • 24-hour reception
Location
3
  • Suites (14)
  • Number of floors (main building) (4)
  • Total number of rooms (43)
Catering
2
  • Non-smoking area
  • Bar
Business
2
  • Photocopier
  • Business centre
Health
2
  • Steam bath
  • Sauna
Hotel type
1
  • hotel
Entertainment
1
  • TV lounge
Room types at this hotel

13 room categories — choose live availability and pricing on the right.

Double · Om
Sleeps 1–2
Double · Om 1
Sleeps 1–4
Double · Standard
Sleeps 1–2
Double · St 1
Sleeps 1–4
Dbt · Db
Sleeps 1–6
Dbt · Om
Sleeps 1–6
Dbt · Standard
Sleeps 1–6
Family · Db
Sleeps 1–8
Family · St 10
Sleeps 1–3
Roo · Om
Sleeps 1–10
Roo · Standard
Sleeps 1–10
Single · St 1
Sleeps 1

+ 1 more room categories — full list appears in the rates panel

Location

Praesident-Krahn-Strasse 13, Hamburg

Distance from key points
  • Entertainment Area
  • Bus/Train station
  • Harbour
  • City centre
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered
Frequently asked

What are the check-in and check-out times at Best Western Raphael Hotel Altona?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Best Western Raphael Hotel Altona?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What amenities does Best Western Raphael Hotel Altona offer?

Key amenities at Best Western Raphael Hotel Altona include Wi-fi, Bar, Secure parking, Newspapers, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp