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Grand Mercure Lake Hamana Resort & Spa — exterior view
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4-star property · Hamamatsu

Grand Mercure Lake Hamana Resort & Spa

4396-1 Yamazaki, Yuto-cho, Nishi-ku, Hamamatsu-shi, Hamamatsu

4 star rating 4-star
What stands out
Wi-fi
Outdoor freshwater pool
Restaurant
Bar
Newspapers
Air conditioning in public areas
About this hotel

Immerse yourself in the soothing scents, sounds, flavors and more with an all-inclusive stay package at Grand Mercure. A quiet base for Shizuoka sightseeing. Overlooking the picturesque Hamana Lake, Grand Mercure Lake Hamana Resort & Spa aims to deliver you the true resort stay experience. Enjoy a luxurious meal while overlooking the Hamana Lake, then soak yourself in the hot springs after a long day. All-inclusive d…

Immerse yourself in the soothing scents, sounds, flavors and more with an all-inclusive stay package at Grand Mercure. A quiet base for Shizuoka sightseeing. Overlooking the picturesque Hamana Lake, Grand Mercure Lake Hamana Resort & Spa aims to deliver you the true resort stay experience. Enjoy a luxurious meal while overlooking the Hamana Lake, then soak yourself in the hot springs after a long day. All-inclusive does not include lunch, and some activities require an additional fee.

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Electric vehicle charging station charge applies Spa centre charge applies Airport Shuttle charge applies Luggage room charge applies 24-hour security charge applies Newspapers charge applies Massage charge applies Sauna charge applies Hot tub charge applies Outdoor freshwater pool charge applies Hotel safe charge applies Bicycle storage charge applies Launderette charge applies Table tennis charge applies Wired Internet charge applies Smoking area charge applies Nightclub charge applies Bar charge applies Hairdressing salon charge applies Currency exchange facilities charge applies
Amenities & services

56 facilities across 9 categories.

Facilities
23
  • Wheelchair-accessible
  • Bicycle storage
  • Launderette
  • Laundry service
  • Car park
  • Electric vehicle charging station
  • Multilingual staff
  • Newspapers
  • 24-hour security
  • Wi-fi
  • Wired Internet
  • Mobile phone coverage
  • Luggage room
  • Air conditioning in public areas
  • Hotel safe
  • Electric kettle
  • 24-hour reception
  • Currency exchange facilities
  • Lift access
  • Airport Shuttle
  • Shop
  • Garden
  • Smoke detector
Meals
11
  • Half Board
  • All inclusive with alcoholic drinks top brands
  • All inclusive with alcoholic drinks own brands
  • All inclusive with non-alcoholic drinks
  • Half board with drinks
  • Half board with non-alcoholic drinks
  • Hot breakfast
  • Buffet dinner
  • Breakfast
  • Breakfast buffet
  • Breakfast and dinner
Catering
6
  • Banquet hall
  • Highchairs
  • Café
  • Smoking area
  • Restaurant
  • Bar
Health
6
  • Sauna
  • Massage
  • Spa treatments
  • Spa centre
  • Hot tub
  • Hairdressing salon
Entertainment
4
  • Game room
  • Nightclub
  • Outdoor freshwater pool
  • Children’s swimming area
Location
2
  • Total number of rooms (369)
  • Number of floors (main building) (13)
Business
2
  • Conference room
  • Meeting room
Hotel type
1
  • hotel
Sports
1
  • Table tennis
Room types at this hotel

77 room categories — choose live availability and pricing on the right.

Double · As
Sleeps 1–4
Double · As Db
Sleeps 1–4
Double · As Kg
Sleeps 1–4
Double · King
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · St 1
Sleeps 1–4
Dbt · 2b
Sleeps 1–6
Dbt · Standard
Sleeps 1–6
Dbt · Je Nm
Sleeps 1–6
Dbt · Je Wv
Sleeps 1–6
Dbt · Ro
Sleeps 1–6
Dbt · Standard
Sleeps 1–6

+ 65 more room categories — full list appears in the rates panel

Location

4396-1 Yamazaki, Yuto-cho, Nishi-ku, Hamamatsu-shi, Hamamatsu

Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • JCB

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Japan? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Japan visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Grand Mercure Lake Hamana Resort & Spa?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Grand Mercure Lake Hamana Resort & Spa?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Grand Mercure Lake Hamana Resort & Spa accepts American Express, Visa, MasterCard, Diners Club. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Grand Mercure Lake Hamana Resort & Spa offer?

Key amenities at Grand Mercure Lake Hamana Resort & Spa include Wi-fi, Outdoor freshwater pool, Restaurant, Bar, Newspapers. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp