Alua Tenerife
Antonio Ruiz Álvarez, 7, PUERTO DE LA CRUZ
This complex is located in a quiet area in Puerto de la Cruz. Guests have a choice of 421 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided to guests. Guests can get more information about excursions at the tour desk. Wheelchair-accessible facilities are available…
This complex is located in a quiet area in Puerto de la Cruz. Guests have a choice of 421 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided to guests. Guests can get more information about excursions at the tour desk. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the parking lot (for a fee). Further services and facilities include a car rental service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle rental service gives guests the opportunity to explore the surrounding area independently. 2 conference rooms are available for lectures, presentations and meetings. Rooms are equipped with air conditioning. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi are provided as well. Bathrooms are equipped with a bidet and include a hairdryer. For extra comfort in the bathrooms, guests are offered background music. Guests can also reserve wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.
Available at the property for an extra charge (payable at the hotel where applicable):
95 facilities across 10 categories.
- Air conditioning in public areas
- Smoke detector
- 24-hour reception
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Wired Internet
- Room service
- Laundry service
- Launderette
- Wheelchair-accessible
- Bicycle hire service
- Car park
- Garage
- Sun terrace
- Gym
- Car hire
- Transfer service
- Multilingual staff
- Small pets allowed (under 5 kg)
- Wi-fi
- Local and international calls
- Luggage room
- Airport Shuttle
- Late Check-out
- Dining area
- Electric kettle
- Towels and bed linen
- Concierge
- Aqua fit
- Jet ski
- Diving
- Sailing
- Table tennis
- Squash
- Aerobics
- Fitness
- Cycling / mountain biking
- Billiards
- Bocce
- Mini golf
- Golf
- Surfing
- Paddle tennis
- Darts
- Putting green
- Theatre / auditorium
- Game room
- TV lounge
- Kids’ club
- Children playground
- Indoor freshwater pool (1)
- Indoor heated pool (1)
- Outdoor freshwater pool (1)
- Children’s swimming area (1)
- Sun loungers
- Parasols
- Entertainment programme for adults
- Entertainment programme for children
- Breakfast buffet
- Breakfast
- Buffet lunch
- Set menu lunch
- Buffet dinner
- Set menu dinner
- Snacks
- Special dietary options
- Late riser breakfast
- Vegetarian meal
- Half Board
- All inclusive
- Vegan meal
- Café
- Bar
- Restaurant (3)
- Highchairs
- Poolside snack bar
- Banquet hall
- Show cooking
- Air conditioning in Restaurant
- Conference room (2)
- Meeting room
- Projector
- Audio-visual equipment rental
- Year of most recent renovation (2021)
- Number of floors (main building) (5)
- Total number of rooms (421)
- Sauna
- Massage
- hotel
- Biosphere Certified
82 room categories — choose live availability and pricing on the right.
+ 70 more room categories — full list appears in the rates panel
Antonio Ruiz Álvarez, 7, PUERTO DE LA CRUZ
- City centre —
- Nearest Bus / Metro Stop —
- Beach —
- Airport —
- Bus/Train station —
- Check-inFrom 15:00
- Check-outUntil 12:00
Times as published by the property — confirmed on your voucher.
- MasterCard
- Visa
- Maestro
- Visa Electrón
When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.
- Identification card at arrival
- Non-smoking establishment
Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.
Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.
A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.
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