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Serene Boutique Hotel & Spa — exterior view
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Hotel · HANOI

Serene Boutique Hotel & Spa

16-18 Bat Su Street, Hoankiem Dist, HANOI

What stands out
Wi-fi
Restaurant
Newspapers
Air conditioning in public areas
24-hour reception
Airport Shuttle
About this hotel

The Hanoi Serene Boutique Hotel & Spa located in Bat Su street in the Hanoi Old Quarter, offers international standard facilities together with the friendly and courteous service that today's travelers expect. Whether traveling independently, or as a family with children, the Hanoi Serene Boutique Hotel & Spa l offers comfortable well appointed rooms, all with complimentary wireless internet. With access to the the…

The Hanoi Serene Boutique Hotel & Spa located in Bat Su street in the Hanoi Old Quarter, offers international standard facilities together with the friendly and courteous service that today's travelers expect. Whether traveling independently, or as a family with children, the Hanoi Serene Boutique Hotel & Spa l offers comfortable well appointed rooms, all with complimentary wireless internet. With access to the the best of Hanoi's licensed travel agents, travelers can experience the best that Hanoi and Vietnam has to offer for a very enjoyable stay

Your stay
Check-in
29 Aug 2026
From 18:00
Check-out
01 Sep 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Airport Shuttle charge applies Towels and bed linen charge applies
Amenities & services

42 facilities across 7 categories.

Facilities
21
  • Laundry service
  • Air conditioning in public areas
  • Wheelchair-accessible
  • Car park
  • Babysitting service
  • Newspapers
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Airport Shuttle
  • Dining area
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Concierge
  • 24-hour reception
  • Hotel safe
  • Lift access
  • Room service
Meals
8
  • Breakfast
  • À la carte lunch
  • Breakfast buffet
  • Breakfast served to the table
  • Set menu lunch
  • Breakfast and lunch
  • À la carte dinner
  • Breakfast and dinner
Catering
5
  • Restaurant
  • Breakfast room
  • Café
  • Air conditioning in Restaurant
  • Non-smoking area
Location
3
  • Year of construction (2012)
  • Number of floors (main building) (8)
  • Total number of rooms (46)
Health
3
  • Spa treatments
  • Spa centre
  • Massage
Hotel type
1
  • hotel
Entertainment
1
  • TV lounge
Room types at this hotel

6 room categories — choose live availability and pricing on the right.

Double · Deluxe · Queen
Sleeps 1–4
Double · Ej Qn
Sleeps 1–4
Double · Su
Sleeps 1–4
Family · 2b
Sleeps 1–8
Suite · King
Sleeps 1–8
Twn · Su
Sleeps 1–4
Location

16-18 Bat Su Street, Hoankiem Dist, HANOI

Distance from key points
  • Bus/Train station
Good to know
House rules
  • Check-inFrom 18:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Vietnam? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Vietnam visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Serene Boutique Hotel & Spa?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Serene Boutique Hotel & Spa?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Serene Boutique Hotel & Spa accepts MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Serene Boutique Hotel & Spa offer?

Key amenities at Serene Boutique Hotel & Spa include Wi-fi, Restaurant, Newspapers, Air conditioning in public areas, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp