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Complutense — exterior view
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2-star property · ALCALA DE HENARES

Complutense

Calle Encomienda, 9, ALCALA DE HENARES

2 star rating 2-star
Location
Alcala De Henares
Calle Encomienda, 9
Check-in
From 15:00
Check-out Until 12:30
What stands out
Wi-fi
24-hour reception
Small pets allowed (under 5 kg) not available in all rooms
About this hotel

This smart, city-center hotel is set in an attractive townhouse in the middle of Alcalá de Henares, 19 mi from Madrid’s city center. Air-conditioned rooms at Hotel Complutense feature free WiFi, a flat-screen TV and a private bathroom. Hotel Complutense is located next to Alcalá University. It is also surrounded by the many monuments of this ancient Castillian city. Outside the hotel you will find a suburban train st…

This smart, city-center hotel is set in an attractive townhouse in the middle of Alcalá de Henares, 19 mi from Madrid’s city center. Air-conditioned rooms at Hotel Complutense feature free WiFi, a flat-screen TV and a private bathroom. Hotel Complutense is located next to Alcalá University. It is also surrounded by the many monuments of this ancient Castillian city. Outside the hotel you will find a suburban train station from where regular train services run to the center of Madrid. This allows you to easily enjoy the vibrant and cultural Spanish capital. Breakfast is served in a cafeteria located 164 feet from the hotel.

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 12:30
Guests
2A · 0C · 1R
3 nights
Amenities & services

15 facilities across 3 categories.

Facilities
11
  • Lift access
  • 24-hour reception
  • Mobile phone coverage
  • Room service
  • Wheelchair-accessible
  • Car park
  • 24-hour security
  • Small pets allowed (under 5 kg) not available in all rooms
  • Large pets allowed (over 5 kg) not available in all rooms
  • Wi-fi
  • Luggage room
Location
3
  • Total number of rooms (19)
  • Quadruple rooms (3)
  • Double rooms (16)
Hotel type
1
  • hotel
Room types at this hotel

26 room categories — choose live availability and pricing on the right.

Double · Bl
Sleeps 1–4
Double · Ey
Sleeps 1–4
Double · Standard
Sleeps 1–4
Dbt · 2b
Sleeps 1–6
Dbt · Ey
Sleeps 1–2
Dbt · Ey 1
Sleeps 1–6
Dbt · Standard
Sleeps 1–3
Dbt · Wv
Sleeps 1–6
Qua · Standard
Sleeps 1–5
Qua · St 1
Sleeps 1–6
Roo · 2b
Sleeps 1–10
Roo · Bl
Sleeps 1–10

+ 14 more room categories — full list appears in the rates panel

Location

Calle Encomienda, 9, ALCALA DE HENARES

Open in Google Maps
Distance from key points
  • City centre —
  • Bus/Train station —
  • Airport —
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:30

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Frequently asked

What are the check-in and check-out times at Complutense?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Complutense?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Complutense accepts MasterCard, Visa, Maestro, Visa Electrón. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Complutense offer?
Key amenities at Complutense include Wi-fi, 24-hour reception, Small pets allowed (under 5 kg) not available in all rooms. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp