Hard Rock Hotel Riviera Maya Heaven Section AI
Km 72, Carretera Cancun-Chetumal, S/N, Puerto Aventuras-Playa Del Carmen
This stylish holiday resort is located in one of the most impressive and inspiring places of the world, right next to the beach and facing the warm waters of the Caribbean Sea. The resort offers an authentic rock star lifestyle experience for adults only and has its own private beach as well as various swimming pools. The guest rooms are tastefully decorated and feature high-quality amenities, such as a relaxing hydr…
This stylish holiday resort is located in one of the most impressive and inspiring places of the world, right next to the beach and facing the warm waters of the Caribbean Sea. The resort offers an authentic rock star lifestyle experience for adults only and has its own private beach as well as various swimming pools. The guest rooms are tastefully decorated and feature high-quality amenities, such as a relaxing hydro spa tub for couples, which will ensure an unforgettable stay on the Riviera Maya. Travellers who stay in this hotel may enjoy exquisite national and international cuisine choosing between different on-site restaurants and bars. The establishment boasts a wide range of activities and leisure options during the day, and when the sun goes down guests may enjoy fantastic parties with professional DJ's. The spa, with its huge variety of treatments, is the best place to relax and recharge batteries after being dancing all night.
Available at the property for an extra charge (payable at the hotel where applicable):
87 facilities across 9 categories.
- Air conditioning in public areas
- 24-hour reception
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Garden
- Terrace
- Mobile phone coverage
- Room service
- Laundry service
- Medical service
- Wheelchair-accessible
- Bicycle storage
- Car park
- Gym
- Babysitting service
- Transfer service
- Secure parking
- Multilingual staff
- 24-hour security
- Bellboy service
- Wi-fi
- Luggage room
- Airport Shuttle
- Clothes dryer
- Private beach area
- Concierge
- Aqua fit
- Diving
- Aerobics
- Fitness
- Basketball
- Volleyball
- Billiards
- Mini golf
- Golf
- Tennis
- Golf practice facility
- Nightclub
- Theatre / auditorium
- Game room
- TV lounge
- Kids’ club
- Outdoor freshwater pool (2)
- Children’s swimming area (1)
- Sun loungers
- Parasols
- Breakfast buffet
- Buffet lunch
- À la carte lunch
- Buffet dinner
- À la carte dinner
- Snacks
- Breakfast served to the table
- Vegetarian meal
- All inclusive with alcoholic drinks top brands
- Café
- Bar
- Restaurant (9)
- Smoking area
- Highchairs
- Poolside snack bar
- Swim-up bar
- Air conditioning in Restaurant
- Hairdressing salon
- Hot tub
- Sauna
- Steam bath
- Massage
- Spa treatments
- Beauty salon
- Spa centre
- Conference room
- Meeting room
- Projector
- Conference hostess
- Photocopier
- Business centre
- Audio-visual equipment rental
- Year of construction (2001)
- Year of most recent renovation (2014)
- Total number of rooms (577)
- Accessible rooms (2)
- Superior rooms (64)
- hotel
43 room categories — choose live availability and pricing on the right.
+ 31 more room categories — full list appears in the rates panel
Km 72, Carretera Cancun-Chetumal, S/N, Puerto Aventuras-Playa Del Carmen
- City centre —
- Nearest Bus / Metro Stop —
- Harbour —
- Airport —
- Entertainment Area —
- Golf course —
- Check-in15:00–05:30
- Check-out12:00–12:00
Times as published by the property — confirmed on your voucher.
- American Express
- Diners Club
- MasterCard
- Visa
When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.
- Only Adults
- Identification card at arrival
- Deposit on arrival
Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.
Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.
A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.
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