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Cortez — exterior view
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5-star property · SANTA CRUZ

Cortez

Av. Cristobal de Mendoza 280, SANTA CRUZ

5 star rating 5-star
What stands out
Wi-fi
Outdoor freshwater pool
Gym
Air conditioning in Restaurant
Bar
Air conditioning in public areas
About this hotel

This hotel is situated in one of the main avenues of the city of Santa Cruz. Guests can enjoy ease of access to the heart of the town, as well as a wide range of shopping opportunities, restaurants and attractions. The hotel comprises tastefully-appointed guest rooms, which offer a relaxing setting in which to work and rest in comfort. This wonderful hotel meets the needs of guests to a high level of excellence, prov…

This hotel is situated in one of the main avenues of the city of Santa Cruz. Guests can enjoy ease of access to the heart of the town, as well as a wide range of shopping opportunities, restaurants and attractions. The hotel comprises tastefully-appointed guest rooms, which offer a relaxing setting in which to work and rest in comfort. This wonderful hotel meets the needs of guests to a high level of excellence, providing a high-quality hosting service, events facilities and a restaurant. This hotel is a great option for business and leisure travellers visiting the city.

Your stay
Check-in
29 Aug 2026
From 14:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Car park USD 1.00 Launderette charge applies Airport Shuttle charge applies Projector charge applies Photocopier charge applies Fax charge applies Audio-visual equipment rental charge applies
Amenities & services

71 facilities across 8 categories.

Facilities
26
  • Garage
  • Mobile phone coverage
  • Car park
  • Room service
  • Gym
  • Laundry service
  • Launderette
  • Medical service
  • Multilingual staff
  • Bellboy service
  • Wheelchair-accessible
  • Wi-fi
  • Bicycle storage
  • Terrace
  • Local and international calls
  • Luggage room
  • Garden
  • Airport Shuttle
  • Clothes dryer
  • Lift access
  • Currency exchange facilities
  • Hotel safe
  • Concierge
  • 24-hour reception
  • Smoke detector
  • Air conditioning in public areas
Location
13
  • Accessible rooms (2)
  • Single rooms (37)
  • Total number of rooms (184)
  • Junior suites (8)
  • Number of floors (annexe) (7)
  • Suites (2)
  • Number of floors (main building) (9)
  • Annexe (s) (3)
  • Triple rooms (8)
  • Executive rooms (90)
  • Year of most recent renovation (2016)
  • Year of construction (1968)
  • Twin rooms (37)
Business
8
  • Meeting room
  • Projector
  • Photocopier
  • Business centre
  • Fax
  • Conference room
  • Printer
  • Audio-visual equipment rental
Meals
8
  • Breakfast buffet
  • Special dietary options
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Vegetarian meal
  • Picnic
  • Gluten-free meals
Catering
7
  • Banquet hall
  • Air conditioning in Restaurant
  • Smoking area
  • Café
  • Non-smoking area
  • Bar
  • Restaurant (2)
Entertainment
5
  • TV lounge
  • Parasols
  • Sun loungers
  • Children’s swimming area (1)
  • Outdoor freshwater pool (2)
Health
3
  • Massage
  • Sauna
  • Hot tub
Hotel type
1
  • hotel
Room types at this hotel

18 room categories — choose live availability and pricing on the right.

Double · 2d
Sleeps 1–4
Double · 2q
Sleeps 1–4
Double · Hm
Sleeps 1–4
Double · Nm Qn
Sleeps 1–4
Double · Queen
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · St 1
Sleeps 1–4
Jsu · Kg Su
Sleeps 1–2
Jsu · Standard
Sleeps 1–5
Roo · Ro
Sleeps 1–10
Roo · Standard
Sleeps 1–10
Single · Db
Sleeps 1

+ 6 more room categories — full list appears in the rates panel

Location

Av. Cristobal de Mendoza 280, SANTA CRUZ

Distance from key points
  • Bus/Train station
  • Golf course
Good to know
House rules
  • Check-inFrom 14:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa
  • American Express

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Identification card at arrival
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered
Frequently asked

What are the check-in and check-out times at Cortez?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Cortez?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Cortez accepts MasterCard, Visa, American Express. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Cortez offer?

Key amenities at Cortez include Wi-fi, Outdoor freshwater pool, Gym, Air conditioning in Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp