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Pullman ZamZam Makkah — exterior view
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4-star property · MECCA

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment, MECCA

4 star rating 4-star
4.4 4,268 reviews · Tripadvisor
Location
Mecca
Abraj Al Bait Complex, King Abdel Aziz Endowment
Check-in
From 18:00
Check-out Until 11:00
What stands out
Wi-fi
Gym
Restaurant
Bar
Valet parking
Newspapers
About this hotel

For Umrah & Hajj, Pullman ZamZam Makkah greets the pilgrims who enjoy the magnificent view of the holy Kaaba and Masjid Haram mosque. Amidst the grandeur of the Abraj Al Bait complex, 1, 315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. Savour international cuisines in all-day dining restaurants, grab-and-go from Tea lounge, or order in-room dining 24 hours a day. The hot…

For Umrah & Hajj, Pullman ZamZam Makkah greets the pilgrims who enjoy the magnificent view of the holy Kaaba and Masjid Haram mosque. Amidst the grandeur of the Abraj Al Bait complex, 1, 315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. Savour international cuisines in all-day dining restaurants, grab-and-go from Tea lounge, or order in-room dining 24 hours a day. The hotel envelops you in an atmosphere of spirituality for a memorable experience.

Your stay
Check-in
02 Sep 2026
From 18:00
Check-out
05 Sep 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Laundry service charge applies Medical service charge applies Car park charge applies Transfer service charge applies Valet parking charge applies Photocopier charge applies Fax charge applies
Amenities & services

46 facilities across 8 categories.

Facilities
27
  • Bellboy service
  • Wheelchair-accessible
  • Car park
  • Gym
  • Car hire
  • Transfer service
  • Multilingual staff
  • Newspapers
  • 24-hour security
  • Library
  • Wi-fi
  • Concierge
  • Luggage room
  • Electric kettle
  • Valet parking
  • Dining area
  • Clothes dryer
  • Laundry service
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Room service
  • Medical service
Business
6
  • Conference room
  • Fax
  • Business centre
  • Photocopier
  • Secretarial service
  • Meeting room
Catering
4
  • Restaurant (2)
  • Café
  • Non-smoking area
  • Bar
Location
3
  • Suites (353)
  • Total number of rooms (1301)
  • Number of floors (main building) (33)
Meals
3
  • Breakfast buffet
  • Continental breakfast
  • Breakfast
Hotel type
1
  • hotel
Entertainment
1
  • Entertainment programme for adults
Green Programmes - Worldwide
1
  • Green Globe Certification
Room types at this hotel

132 room categories — choose live availability and pricing on the right.

Bed · As Cv
Sleeps 1
Bed · City View
Sleeps 1
Bed · Cv Dx
Sleeps 1
Bed · Standard
Sleeps 1
Double · As Cv
Sleeps 1–4
Double · As Kg
Sleeps 1–4
Double · Cv Dx
Sleeps 1–4
Double · Deluxe
Sleeps 1–4
Double · H6
Sleeps 1–4
Double · King
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · Vp
Sleeps 1–4

+ 120 more room categories — full list appears in the rates panel

Location

Abraj Al Bait Complex, King Abdel Aziz Endowment, MECCA

Open in Google Maps
Good to know
House rules
  • Check-inFrom 18:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • Diners Club
  • MasterCard
  • Visa
  • American Express

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Single-Use Plastic Free
  • Non-smoking establishment
  • Identification card at arrival
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

What guests say
4.4
4.4 of 5 bubbles
4,268 reviews on Tripadvisor
#14 of 1,795 hotels in Mecca
Rated by travellers
  • Location 4.9
  • Sleep Quality 4.4
  • Rooms 4.3
  • Service 4.3
  • Value 4.2
  • Cleanliness 4.3
Rating breakdown
  • Excellent 3,014
  • Very good 525
  • Average 295
  • Poor 158
  • Terrible 276

“Stay at Pullman Zamzam Makkah”

ayubm2024 · Jul 2026 · Couples trip

Location is superb. Very close to gate number 1 Room is very comfortable. Service is great. Breakfast was lovely Cleanliness was excellent

“Excellent Hospitality at Pullman ZamZam Makkah”

soukainas570 · Jul 2026 · Family trip

Pullman ZamZam Makkah is a beautiful hotel with excellent service. The staff were very kind and professional throughout our stay. We would especially like to thank Babu and Sobuj (Supervisor Rayan) for their outstanding hospitality, professionalism, and friendly attitude. We would definitely stay here again and hig…

Read the full review →

“Very good and courteous housekeeping”

rizwanaL860AD · Jul 2026 · Family trip

I had a wonderful stay at the hotel and was very impressed with the excellent service and hospitality. The staff were friendly, polite, and always ready to help, making my stay comfortable and pleasant. A special mention to Babu from Housekeeping, who did an excellent job and was always attentive to our needs. I wo…

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“Perfect”

karimc922 · Jul 2026 · Friends getaway trip

Good service..they deserve to be rewarded . All guys are good pleasant ,smiling ,they take care of my personal belongings..trust them much.. They deserve to be promoted to manager at higher levels Client description : Room number 1731 Name chukoury karim abdool From Mauritius Island Nun 57753737

Reviews provided by Tripadvisor. Most recent shown; opinions are the reviewers' own. See all 4,268 reviews on Tripadvisor
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Travelling to Saudi Arabia? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Saudi Arabia visa file. One conversation covers the whole trip.

Saudi Arabia visa services Ask on WhatsApp →
Frequently asked

How much does a night at Pullman ZamZam Makkah cost?
Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at Pullman ZamZam Makkah — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is Pullman ZamZam Makkah located and what is nearby?
Pullman ZamZam Makkah is located at Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca.

What are the check-in and check-out times at Pullman ZamZam Makkah?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Pullman ZamZam Makkah?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Pullman ZamZam Makkah accepts Diners Club, MasterCard, Visa, American Express. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Pullman ZamZam Makkah offer?
Key amenities at Pullman ZamZam Makkah include Wi-fi, Gym, Restaurant, Bar, Valet parking. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp