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Douro Palace — exterior view
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4-star property · Santa Cruz Do Douro

Douro Palace

Lugar De Carrapatelo, 00, Santa Cruz Do Douro

4 star rating 4-star
What stands out
Wi-fi
Poolside snack bar
Restaurant
Bar
Newspaper stand
Air conditioning in public areas
About this hotel

Nestled amidst hectares of vineyards and lush forests, this charming hotel offers a tranquil escape on the Douro River delta. Located just outside the village of Santa Cruz do Douro, a short 5-minute drive from Aregos Railway Station, it provides a secluded retreat far from the city's hustle. Guests can explore the region by boat from the private jetty, enjoy fishing and hiking, or unwind with a refreshing dip in the…

Nestled amidst hectares of vineyards and lush forests, this charming hotel offers a tranquil escape on the Douro River delta. Located just outside the village of Santa Cruz do Douro, a short 5-minute drive from Aregos Railway Station, it provides a secluded retreat far from the city's hustle. Guests can explore the region by boat from the private jetty, enjoy fishing and hiking, or unwind with a refreshing dip in the pool or a rejuvenating spa treatment. The hotel's chic restaurant serves refined regional cuisine and local wines, creating the perfect setting for a sumptuous dinner. As a Clean & Safe certified establishment by Turismo de Portugal, the property adheres to strict hygiene and cleaning protocols for the prevention and control of COVID-19 and other infections.

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Small pets allowed (under 5 kg) EUR 25.00 Large pets allowed (over 5 kg) EUR 25.00 Large pets allowed (over 5 kg) not available in all rooms EUR 25.00 À la carte dinner charge applies Picnic charge applies All inclusive without drinks charge applies Launderette charge applies Sauna charge applies Massage charge applies Spa treatments charge applies Transfer service charge applies Spa centre charge applies Turkish bath (hamam) charge applies
Amenities & services

91 facilities across 10 categories.

Facilities
30
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Garden
  • Terrace
  • Room service
  • Laundry service
  • Launderette
  • Wheelchair-accessible
  • Car park
  • Sun terrace
  • Babysitting service
  • Transfer service
  • Multilingual staff
  • 24-hour security
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)
  • Large pets allowed (over 5 kg) not available in all rooms
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Airport Shuttle
  • Dining area
  • Clothes dryer
  • Concierge
Meals
16
  • Breakfast and dinner
  • Breakfast and lunch
  • Breakfast buffet
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Set menu dinner
  • Snacks
  • Special dietary options
  • Picnic
  • Gluten-free meals
  • Vegetarian meal
  • Half board without drinks
  • Half board with non-alcoholic drinks
  • Full board without drinks
  • All inclusive without drinks
Entertainment
11
  • TV lounge
  • Kids’ club
  • Children playground
  • Indoor freshwater pool (1)
  • Indoor heated pool (1)
  • Outdoor freshwater pool (1)
  • Children’s swimming area (1)
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • Entertainment programme for children
Catering
9
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
Location
7
  • Year of construction (2008)
  • Number of floors (main building) (5)
  • Total number of rooms (60)
  • Single rooms (59)
  • Double rooms (23)
  • Suites (1)
  • Family rooms (4)
Business
7
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
Health
6
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Spa centre
  • Turkish bath (hamam)
Sports
3
  • Aqua fit
  • Billiards
  • Golf
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • Green Key (FEE)
Room types at this hotel

26 room categories — choose live availability and pricing on the right.

Bed · Standard
Sleeps 1
Double · Gv
Sleeps 1–2
Double · Gv 2
Sleeps 1–4
Double · Rv
Sleeps 1–2
Double · Rv 2
Sleeps 1–4
Double · Standard
Sleeps 1–4
Dbt · Standard
Sleeps 1–6
Family · Gv
Sleeps 1–8
Family · Rv 1
Sleeps 1–8
Roo · 2b
Sleeps 1–10
Roo · Gv
Sleeps 1–10
Roo · Ro
Sleeps 1–10

+ 14 more room categories — full list appears in the rates panel

Location

Lugar De Carrapatelo, 00, Santa Cruz Do Douro

Distance from key points
  • City centre
  • Airport
  • Golf course
  • Bus/Train station
Good to know
House rules
  • Check-inFrom 15:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered
Frequently asked

What are the check-in and check-out times at Douro Palace?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Douro Palace?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Douro Palace accepts American Express, Diners Club, MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Douro Palace offer?

Key amenities at Douro Palace include Wi-fi, Poolside snack bar, Restaurant, Bar, Newspaper stand. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp