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Hanoi Serendipity Hotel — exterior view
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3-star property · HANOI

Hanoi Serendipity Hotel

14A Chan Cam Streethoan Kiem District, HANOI

3 star rating 3-star
What stands out
Wi-fi
Restaurant
Bar
Valet parking
Air conditioning in public areas
24-hour reception
About this hotel

Discover the charm of Hanoi's Old Quarter at the Hanoi Serendipity Hotel. Our 26 modern rooms offer warm, wood-floored comfort, city views, and amenities including LCD TVs and spacious bathrooms. Enjoy complimentary breakfast, welcome drinks, and 24-hour tea and coffee service. Whether traveling for business or leisure, our dedicated team ensures a memorable Hanoi experience. We're located near shopping, art gallerie…

Discover the charm of Hanoi's Old Quarter at the Hanoi Serendipity Hotel. Our 26 modern rooms offer warm, wood-floored comfort, city views, and amenities including LCD TVs and spacious bathrooms. Enjoy complimentary breakfast, welcome drinks, and 24-hour tea and coffee service. Whether traveling for business or leisure, our dedicated team ensures a memorable Hanoi experience. We're located near shopping, art galleries, restaurants, and tourist attractions.

Your stay
Check-in
29 Aug 2026
From 18:00
Check-out
01 Sep 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Bar charge applies Smoking area charge applies Laundry service charge applies Bicycle hire service charge applies Sauna charge applies Massage charge applies Babysitting service charge applies Car hire charge applies Transfer service charge applies Luggage room charge applies Valet parking charge applies Airport Shuttle charge applies Non-smoking establishment charge applies Late Check-out charge applies Printer charge applies
Amenities & services

56 facilities across 7 categories.

Facilities
28
  • Concierge
  • Wheelchair-accessible
  • Bicycle hire service
  • Car park
  • Mobile phone coverage
  • Babysitting service
  • Car hire
  • Transfer service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Towels and bed linen
  • Electric kettle (1)
  • Wi-fi
  • Clothes dryer
  • Luggage room
  • Late Check-out
  • Airport Shuttle
  • Valet parking
  • Launderette
  • Air conditioning in public areas
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Medical service
  • Laundry service
  • Room service
Location
10
  • Twin rooms (4)
  • Family rooms (4)
  • Year of construction (2012)
  • Year of most recent renovation (2017)
  • Quadruple rooms (4)
  • Triple rooms (4)
  • Double rooms (4)
  • Single rooms (4)
  • Total number of rooms (25)
  • Number of floors (main building) (7)
Catering
7
  • Smoking area
  • Non-smoking area
  • Restaurant
  • Bar
  • Café
  • Breakfast room
  • Air conditioning in Restaurant
Meals
5
  • Continental breakfast
  • Breakfast buffet
  • Breakfast
  • Hot breakfast
  • Breakfast served to the table
Business
3
  • Printer
  • Business centre
  • Secretarial service
Health
2
  • Sauna
  • Massage
Hotel type
1
  • hotel
Room types at this hotel

10 room categories — choose live availability and pricing on the right.

Double · Cv Dx
Sleeps 1–4
Double · Cv Su
Sleeps 1–4
Double · Db Su
Sleeps 1–4
Double · King
Sleeps 1–4
Family · 2b Dx
Sleeps 1–8
Jsu · King
Sleeps 1–5
Qua · Dx Wv
Sleeps 1–6
Qua · Su
Sleeps 1–6
Roo · Dx Wv
Sleeps 1–10
Triple · King
Sleeps 1–5
Location

14A Chan Cam Streethoan Kiem District, HANOI

Distance from key points
  • Airport
  • City centre
Good to know
House rules
  • Check-inFrom 18:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • JCB
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Vietnam? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Vietnam visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Hanoi Serendipity Hotel?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Hanoi Serendipity Hotel?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Hanoi Serendipity Hotel accepts American Express, Visa, JCB, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Hanoi Serendipity Hotel offer?

Key amenities at Hanoi Serendipity Hotel include Wi-fi, Restaurant, Bar, Valet parking, Air conditioning in public areas. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp