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Promenade Service Apartment — exterior view
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3-star property · KOTA KINABALU

Promenade Service Apartment

Lot 3G16 Lorong Apiapi 2, KOTA KINABALU

3 star rating 3-star
What stands out
Wi-fi
Restaurant
Bar
24-hour reception
Family rooms
Airport Shuttle
About this hotel

These fully renovated apartments are furnished with the basic comfort of a home an ideal haven for budget travelers and backpackers. Its strategic location surrounded by business shopping and entertainment centres is certainly a plus point.

Your stay
Check-in
29 Aug 2026
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Hotel safe charge applies Shop charge applies Bar charge applies Car hire charge applies 24-hour security charge applies Wi-fi charge applies Airport Shuttle charge applies
Amenities & services

22 facilities across 5 categories.

Facilities
13
  • Wheelchair-accessible
  • Clothes dryer
  • Car park
  • Car hire
  • 24-hour security
  • Wi-fi
  • Luggage room
  • Airport Shuttle
  • Laundry service
  • Shop
  • Lift access
  • Hotel safe
  • 24-hour reception
Location
4
  • Year of construction (1993)
  • Total number of rooms (113)
  • Studios (63)
  • Family rooms (50)
Catering
3
  • Restaurant
  • Bar
  • Banquet hall
Hotel type
1
  • hotel
Business
1
  • Conference room
Room types at this hotel

35 room categories — choose live availability and pricing on the right.

Double · Ey
Sleeps 1–4
Double · In Qn
Sleeps 1–4
Double · Nw
Sleeps 1–4
Double · Queen
Sleeps 1–4
Double · Standard
Sleeps 1–4
Dbt · In
Sleeps 1–6
Dbt · Nw
Sleeps 1–6
Dbt · Queen
Sleeps 1–6
Dbt · Ro
Sleeps 1–6
Family · 2d
Sleeps 1–8
Family · 2d Dx
Sleeps 1–8
Family · 2q
Sleeps 1–8

+ 23 more room categories — full list appears in the rates panel

Location

Lot 3G16 Lorong Apiapi 2, KOTA KINABALU

Good to know
House rules
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Malaysia? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Malaysia visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Promenade Service Apartment?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Promenade Service Apartment?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Promenade Service Apartment accepts American Express, MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Promenade Service Apartment offer?

Key amenities at Promenade Service Apartment include Wi-fi, Restaurant, Bar, 24-hour reception, Family rooms. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp