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Matala Bay Hotel — exterior view
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3-star property · Matala, Heraklion

Matala Bay Hotel

Matala Main Street, Matala, Heraklion

3 star rating 3-star
Instant confirmation AED · taxes included
Location
Matala, Heraklion
Matala Main Street
Check-in
From 15:00
Check-out Until 12:00
What stands out
Wi-fi
Poolside snack bar
Restaurant
Bar
Secure parking
Newspapers
About this hotel

This lovely hotel is perched amidst stunning natural beauty of the beachside locality of Matala, within striking distance from a gold sand beach and an impressive Red Beach, named after the extraordinary colour of the sand. Nature lovers will be enchanted by lavish landscapes and famous artificial caves. This splendid hotel prides itself of spacious and cosy rooms, suites and villa. Each unit is sure to provide an op…

This lovely hotel is perched amidst stunning natural beauty of the beachside locality of Matala, within striking distance from a gold sand beach and an impressive Red Beach, named after the extraordinary colour of the sand. Nature lovers will be enchanted by lavish landscapes and famous artificial caves. This splendid hotel prides itself of spacious and cosy rooms, suites and villa. Each unit is sure to provide an optimal lodge for all those longing to escape from the stress of everyday life. The signature restaurant invites visitors to enjoy flavourful Cretan culinary delights, carefully prepared with local produce. The on-site leisure facilities include an outdoor swimming pool, playground and table tennis. The youngest ones may romp at kindergarten while adults enjoy a refreshing drink or an exquisite cocktail from one of the 3 snug bars.

Your stay
Check-in
28 Aug 2026
From 15:00
Check-out
31 Aug 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Half board with drinks charge applies Late Check-out charge applies Safari charge applies Transfer service charge applies Car hire charge applies Massage charge applies Cycling / mountain biking charge applies Horse riding charge applies Bicycle hire service charge applies Medical service charge applies Launderette charge applies Laundry service charge applies Half Board charge applies Breakfast and dinner charge applies Half board with non-alcoholic drinks charge applies Diving charge applies Hairdressing salon charge applies Snacks charge applies Shop charge applies Supermarket charge applies Buffet dinner charge applies Set menu lunch charge applies À la carte lunch charge applies Currency exchange facilities charge applies Breakfast and lunch charge applies
Amenities & services

86 facilities across 9 categories.

Facilities
35
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Mobile phone coverage
  • Laundry service
  • Launderette
  • Medical service
  • Wheelchair-accessible
  • Bicycle storage
  • Bicycle hire service
  • Car park
  • Sun terrace
  • Car hire
  • Transfer service
  • Secure parking
  • Multilingual staff
  • Newspapers
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Late Check-out
  • Toaster
  • Dining area (1)
  • Clothes dryer
  • Library (1)
  • Electric kettle
  • Towels and bed linen
  • Concierge
Meals
15
  • Breakfast and dinner
  • Breakfast and lunch
  • Breakfast buffet
  • Continental breakfast
  • Breakfast
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • Snacks
  • Hot breakfast
  • Picnic
  • Vegetarian meal
  • Half board with non-alcoholic drinks
  • Half board with drinks
  • Half Board
Catering
10
  • Café
  • Bar
  • Restaurant (1)
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Show cooking
  • Breakfast room
Sports
7
  • Diving
  • Table tennis
  • Horse riding
  • Cycling / mountain biking
  • Volleyball
  • Beach volleyball
  • Safari
Entertainment
6
  • TV lounge
  • Children playground
  • Outdoor freshwater pool (1)
  • Children’s swimming area (1)
  • Sun loungers
  • Parasols
Location
5
  • Year of most recent renovation (2022)
  • Annexe (s) (1)
  • Number of floors (main building) (5)
  • Number of floors (annexe) (3)
  • Total number of rooms (80)
Business
5
  • Conference room (1)
  • Meeting room (1)
  • Projector
  • Photocopier
  • Printer
Health
2
  • Hairdressing salon
  • Massage
Hotel type
1
  • hotel
Room types at this hotel

13 room categories — choose live availability and pricing on the right.

Apartment · Ey
Sleeps 1–10
Double · Ey
Sleeps 1–4
Double · Standard
Sleeps 1–4
Dbt · Su
Sleeps 1–3
Dus · Db
Sleeps 1–2
Dus · Standard
Sleeps 1–2
Family · Su
Sleeps 1–8
Single · Standard
Sleeps 1
Single · St 1
Sleeps 1
Suite · B2
Sleeps 1–8
Triple · Su
Sleeps 1–5
Twn · Db
Sleeps 1–4

+ 1 more room categories — full list appears in the rates panel

Location

Matala Main Street, Matala, Heraklion

Open in Google Maps
Distance from key points
  • City centre —
  • Nearest Bus / Metro Stop —
  • Beach —
  • Harbour —
  • Airport —
  • Bus/Train station —
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • EuroCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Early Check-in
  • Early departure
  • Minimum check-in age
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Matala Bay Hotel?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Matala Bay Hotel?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Matala Bay Hotel accepts Diners Club, MasterCard, Visa, Maestro. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Matala Bay Hotel offer?
Key amenities at Matala Bay Hotel include Wi-fi, Poolside snack bar, Restaurant, Bar, Secure parking. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp