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Four Seasons Hangzhou at West Lake — exterior view
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5-star property · HANGZHOU

Four Seasons Hangzhou at West Lake

Lingyin Road, 5, HANGZHOU

5 star rating 5-star
What stands out
Wi-fi
Indoor freshwater pool
Restaurant
Bar
Valet parking
Newspapers
About this hotel

Nestled beside the historic West Lake, one of China's most beautiful locations, Four Seasons Hotel Hangzhou offers a tranquil escape. Convenient to downtown business, cultural, and shopping districts, this intimate lakeside village blends centuries of tradition with contemporary style. Explore the serene enclave woven with ponds, streams, and lagoons. Please note: Due to government regulations related to COVID-19, so…

Nestled beside the historic West Lake, one of China's most beautiful locations, Four Seasons Hotel Hangzhou offers a tranquil escape. Convenient to downtown business, cultural, and shopping districts, this intimate lakeside village blends centuries of tradition with contemporary style. Explore the serene enclave woven with ponds, streams, and lagoons. Please note: Due to government regulations related to COVID-19, some hotel restaurants, bars, and facilities may have limited services. A 10% service charge plus applicable taxes will be added to room rates.

Your stay
Check-in
29 Aug 2026
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Billiards charge applies Audio-visual equipment rental charge applies Business centre charge applies Valet parking charge applies Luggage room charge applies Early Check-in charge applies Wi-fi charge applies Bellboy service charge applies Skiing charge applies Car hire charge applies Tennis charge applies Hot tub charge applies Golf charge applies Hotel safe charge applies Cycling / mountain biking charge applies Car park charge applies Laundry service charge applies Squash charge applies Room service charge applies Wired Internet charge applies Diving charge applies Game room charge applies Casino charge applies Hairdressing salon charge applies Currency exchange facilities charge applies
Amenities & services

54 facilities across 8 categories.

Facilities
25
  • Concierge
  • Room service
  • Laundry service
  • Wheelchair-accessible
  • Car park
  • Babysitting service
  • Car hire
  • Multilingual staff
  • Newspapers
  • Bellboy service
  • Bikes available
  • Clothes dryer
  • Wi-fi
  • Valet parking
  • Luggage room
  • Key Collection
  • Wired Internet
  • Air conditioning in public areas
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
Sports
8
  • Billiards
  • Cycling / mountain biking
  • Tennis
  • Golf
  • Fitness
  • Skiing
  • Squash
  • Diving
Health
5
  • Steam bath
  • Spa treatments
  • Sauna
  • Hot tub
  • Hairdressing salon
Location
4
  • Year of construction (2010)
  • Suites (6)
  • Total number of rooms (81)
  • Number of floors (main building) (2)
Business
4
  • Audio-visual equipment rental
  • Business centre
  • Meeting room
  • Conference room
Entertainment
4
  • Game room
  • Casino
  • Indoor freshwater pool (1)
  • Kids’ club
Catering
3
  • Restaurant (2)
  • Banquet hall
  • Bar
Hotel type
1
  • hotel
Room types at this hotel

28 room categories — choose live availability and pricing on the right.

Double · Gv 2
Sleeps 1–2
Double · Gv Kg
Sleeps 1–4
Double · King
Sleeps 1–2
Double · Kg 1
Sleeps 1–4
Double · Kg Pe
Sleeps 1–4
Double · Pe
Sleeps 1–2
Double · Pe Wv
Sleeps 1–4
Qua · Db
Sleeps 1–6
Qua · Gd
Sleeps 1–6
Qua · Gv
Sleeps 1–6
Qua · Pe
Sleeps 1–6
Qua · Pe Wv
Sleeps 1–6

+ 16 more room categories — full list appears in the rates panel

Location

Lingyin Road, 5, HANGZHOU

Good to know
House rules
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Euro 6000
  • EuroCard
  • Visa Electrón
  • Maestro
  • Visa
  • Diners Club
  • JCB
  • EC
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Early Check-in
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to China? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your China visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Four Seasons Hangzhou at West Lake?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Four Seasons Hangzhou at West Lake?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Four Seasons Hangzhou at West Lake accepts American Express, Euro 6000, EuroCard, Visa Electrón. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Four Seasons Hangzhou at West Lake offer?

Key amenities at Four Seasons Hangzhou at West Lake include Wi-fi, Indoor freshwater pool, Restaurant, Bar, Valet parking. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp