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Serena — exterior view
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3-star property · ANDALO

Serena

Via Crosare, 15, ANDALO

3 star rating 3-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Indoor freshwater pool
Restaurant
Bar
24-hour reception
Large pets allowed (over 5 kg)
About this hotel

A characteristic mountain building, the Serena is near the center of Andalo, 984 feet from the Paganella ski slopes. It offers a spa, and rooms with views of the Dolomites and free Wi-Fi. The restaurant of Serena Hotel offers a choice of 3 different menus, with vegetarian options and characteristic specialties. Gala dinners are served weekly. The spa of this superior 4-star hotel includes a sauna and Turkish bath. Ma…

A characteristic mountain building, the Serena is near the center of Andalo, 984 feet from the Paganella ski slopes. It offers a spa, and rooms with views of the Dolomites and free Wi-Fi. The restaurant of Serena Hotel offers a choice of 3 different menus, with vegetarian options and characteristic specialties. Gala dinners are served weekly. The spa of this superior 4-star hotel includes a sauna and Turkish bath. Massages and treatments can be booked. All rooms feature an LCD TV and a private bathroom. Breakfast is an abundant buffet, with pastries, cakes and cold cuts.

Your stay
Check-in
27 Aug 2026
Until 20:00
Check-out
30 Aug 2026
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Wi-fi charge applies
Amenities & services

20 facilities across 6 categories.

Facilities
10
  • Car park
  • Concierge
  • Wi-fi
  • Large pets allowed (over 5 kg)
  • Small pets allowed (under 5 kg)
  • Babysitting service
  • Garage
  • Wheelchair-accessible
  • Room service
  • 24-hour reception
Entertainment
4
  • Children playground
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Game room
Location
2
  • Connecting rooms
  • Total number of rooms (29)
Catering
2
  • Restaurant
  • Bar
Hotel type
1
  • hotel
Sports
1
  • Fitness
Room types at this hotel

28 room categories — choose live availability and pricing on the right.

Double · Bl Dx
Sleeps 1–4
Double · Deluxe
Sleeps 1–4
Double · Ey
Sleeps 1–4
Double · Kg Su
Sleeps 1–4
Double · Om
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · Su
Sleeps 1–4
Dbt · Standard
Sleeps 1–6
Family · 2d
Sleeps 1–8
Family · Bk
Sleeps 1–8
Family · Db
Sleeps 1–8
Family · Standard
Sleeps 1–8

+ 16 more room categories — full list appears in the rates panel

Location

Via Crosare, 15, ANDALO

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Good to know
House rules
  • Check-inUntil 20:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
  • Minimum check-in age
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Serena?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Serena?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What amenities does Serena offer?
Key amenities at Serena include Wi-fi, Indoor freshwater pool, Restaurant, Bar, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp