Green Apple Travel & Tourism
Saved hotels

Nothing saved yet — tap the ♥ on any hotel to keep it here.

WhatsApp
4.6 1,900 reviews Instant confirmation
Hotel Serpiano Panorama Retreat — exterior view
← Back to results
3-star property · SERPIANO

Hotel Serpiano Panorama Retreat

Via Serpiano, SERPIANO

3 star rating 3-star
What stands out
Wi-fi
Indoor freshwater pool
Gym
Restaurant
Bar
Newspapers
About this hotel

Hotel Serpiano boasts a stunning location amidst nature on Monte San Giorgio, 650 meters above Lake Lugano. Guests enjoy breathtaking views of the lake, the Alps, and charming villages from their private balconies. Savor elegant, Tessin-style dishes in our restaurant, and unwind in the tranquil wellness area. Indulge in tempting treatments or create a personalized program of massages, beauty packs, peels, and cosmeti…

Hotel Serpiano boasts a stunning location amidst nature on Monte San Giorgio, 650 meters above Lake Lugano. Guests enjoy breathtaking views of the lake, the Alps, and charming villages from their private balconies. Savor elegant, Tessin-style dishes in our restaurant, and unwind in the tranquil wellness area. Indulge in tempting treatments or create a personalized program of massages, beauty packs, peels, and cosmetic services. As a UNESCO World Heritage site, Monte San Giorgio is ideal for hiking and biking. We also offer various venues for meetings and banquets.

Your stay
Check-in
29 Aug 2026
18:00–21:30
Check-out
01 Sep 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Small pets allowed (under 5 kg) CHF 15.00 Large pets allowed (over 5 kg) CHF 15.00 Laundry service charge applies Bicycle hire service charge applies Spa treatments charge applies Transfer service charge applies
Amenities & services

64 facilities across 9 categories.

Facilities
26
  • Car park
  • Mobile phone coverage
  • Laundry service
  • Bikes available (5)
  • Wheelchair-accessible
  • Library
  • Bicycle storage
  • Bicycle hire service
  • Multilingual staff
  • Sun terrace
  • Luggage room
  • Wi-fi
  • Gym
  • Large pets allowed (over 5 kg)
  • Small pets allowed (under 5 kg)
  • Newspapers
  • Transfer service
  • Key Collection
  • Fireplace
  • Smoke detector
  • Terrace
  • 24-hour reception
  • Cloakroom
  • Garden
  • Shop
  • Lift access
Location
9
  • Double rooms (22)
  • Total number of rooms (83)
  • Single rooms (30)
  • Number of floors (annexe) (2)
  • Number of floors (main building) (3)
  • Year of most recent renovation (2008)
  • Accessible rooms (1)
  • Year of construction (1970)
  • Twin rooms (30)
Business
7
  • Business centre
  • Meeting room
  • Conference room
  • Projector
  • Secretarial service
  • Photocopier
  • Printer
Meals
6
  • Breakfast buffet
  • Vegetarian meal
  • Continental breakfast
  • Breakfast
  • À la carte lunch
  • À la carte dinner
Health
5
  • Spa treatments
  • Steam bath
  • Spa centre
  • Sauna
  • Turkish bath (hamam)
Catering
4
  • Restaurant (1)
  • Banquet hall
  • Café
  • Bar
Entertainment
4
  • Indoor freshwater pool (1)
  • Indoor heated pool (1)
  • Sun loungers
  • TV lounge
Sports
2
  • Fitness
  • Billiards
Hotel type
1
  • hotel
Room types at this hotel

31 room categories — choose live availability and pricing on the right.

Double · Deluxe
Sleeps 1–4
Double · Deluxe · Queen
Sleeps 1–4
Double · Dx Vn
Sleeps 1–4
Double · Lk
Sleeps 1–4
Double · Om
Sleeps 1–4
Double · Qn Su
Sleeps 1–4
Double · Su
Sleeps 1–3
Double · Su 1
Sleeps 1–4
Double · Vn
Sleeps 1–4
Dbt · Om
Sleeps 1–6
Dbt · Su
Sleeps 1–6
Dus · Db Su
Sleeps 1–2

+ 19 more room categories — full list appears in the rates panel

Location

Via Serpiano, SERPIANO

Distance from key points
  • City centre
  • Airport
  • Bus/Train station
  • Nearest Bus / Metro Stop
Good to know
House rules
  • Check-in18:00–21:30
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • Visa Electrón
  • Maestro
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered
Frequently asked

What are the check-in and check-out times at Hotel Serpiano Panorama Retreat?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Hotel Serpiano Panorama Retreat?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Hotel Serpiano Panorama Retreat accepts Visa Electrón, Maestro, MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Hotel Serpiano Panorama Retreat offer?

Key amenities at Hotel Serpiano Panorama Retreat include Wi-fi, Indoor freshwater pool, Gym, Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp