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Puyuhuapi Lodge & Spa — exterior view
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3-star property · BALMACEDA

Puyuhuapi Lodge & Spa

Fidel Oteiza, 1006, BALMACEDA

3 star rating 3-star
Location
Balmaceda
Fidel Oteiza, 1006
Check-in
16:00–19:00
Check-out Until 12:00
What stands out
Wi-fi
24-hour reception
Small pets allowed (under 5 kg)
About this hotel

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After making a splash in one of the 5 indoor and 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include an arcade/game room, gift shops/newsstands, and a fireplace in the lobby. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end…

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After making a splash in one of the 5 indoor and 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include an arcade/game room, gift shops/newsstands, and a fireplace in the lobby. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:30 AM to 10:00 AM. Featured amenities include a business center, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the 30 individually decorated guestrooms. Rooms have private balconies. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains. Distances are displayed to the nearest 0. 1 mile and kilometer. The preferred airport for Puyuhuapi Lodge & Spa is Balmaceda (BBA) - 276. 1 km / 171. 5 mi When you stay at Puyuhuapi Lodge & Spa in Cisnes, you'll be on the waterfront and within the vicinity of Austral Pier and Hanging Glacier. This beach hotel is within the region of Queulat National Park.

Your stay
Check-in
29 Aug 2026
16:00–19:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Wi-fi charge applies
Amenities & services

10 facilities across 3 categories.

Facilities
7
  • 24-hour reception
  • Wheelchair-accessible
  • Car park
  • Garage
  • Small pets allowed (under 5 kg)
  • Large pets allowed (over 5 kg)
  • Wi-fi
Location
2
  • Connecting rooms
  • Total number of rooms (30)
Hotel type
1
  • hotel
Room types at this hotel

1 room categories — choose live availability and pricing on the right.

Double · King
Sleeps 1–4
Location

Fidel Oteiza, 1006, BALMACEDA

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Good to know
House rules
  • Check-in16:00–19:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Minimum check-in age
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

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Travelling to Chile? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Chile visa file. One conversation covers the whole trip.

Chile visa services Ask on WhatsApp →
Frequently asked

What are the check-in and check-out times at Puyuhuapi Lodge & Spa?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Puyuhuapi Lodge & Spa?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What amenities does Puyuhuapi Lodge & Spa offer?
Key amenities at Puyuhuapi Lodge & Spa include Wi-fi, 24-hour reception, Small pets allowed (under 5 kg). A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp