Sandos Caracol Nature Resort & Water Park All Incl
Carretera Cancun, Chetumal, Km. 295, PLAYA DEL CARMEN
Sandos Caracol Eco Resort & Water Park is a fantastic resort which is a perfect blend of fresh luxury and eco-friendly design and facilities. Here, style and substance exist in perfect balance. The hotels impeccable service exceeds every expectation to guarantee guests unlimited amounts of fun and relaxation. A great hotel whether guests are travelling with their family, significant other or friends. Check-out time i…
Sandos Caracol Eco Resort & Water Park is a fantastic resort which is a perfect blend of fresh luxury and eco-friendly design and facilities. Here, style and substance exist in perfect balance. The hotels impeccable service exceeds every expectation to guarantee guests unlimited amounts of fun and relaxation. A great hotel whether guests are travelling with their family, significant other or friends. Check-out time is at 12 noon, and guests must vacate the property by 1:00 p. m. There will be an additional charge of $20 USD per person per hour for late check-out, payable directly at the reception. The water park will be closed one day a week for preventative maintenance.
Available at the property for an extra charge (payable at the hotel where applicable):
89 facilities across 8 categories.
- 24-hour security
- Bellboy service
- Launderette
- Laundry service
- Car park
- Wi-fi
- Wired Internet
- Local and international calls
- Mobile phone coverage
- Luggage room
- Medical service
- Wheelchair-accessible
- Bicycle storage
- Bicycle hire service
- Air conditioning in public areas
- Multilingual staff
- Secure parking
- Transfer service
- Sun terrace
- Car hire
- Babysitting service
- Gym
- Currency exchange facilities
- Airport Shuttle
- Cloakroom
- Hotel safe
- Smoke detector
- Key Collection
- 24-hour reception
- Terrace
- Concierge
- Garden
- Towels and bed linen
- Bikes available
- Shop
- Waterpark
- Entertainment programme for children
- Entertainment programme for adults
- WaterSlides
- Parasols
- Sun loungers
- Children’s swimming area (1)
- Children playground
- Kids’ club
- Theatre / auditorium
- Game room
- Double rooms (350)
- Single rooms (320)
- Total number of rooms (954)
- Accessible rooms (8)
- Villas (78)
- Number of floors (main building) (3)
- Junior suites (90)
- Year of most recent renovation (2011)
- Suites (20)
- Breakfast buffet
- Breakfast
- Buffet lunch
- Buffet dinner
- À la carte dinner
- All inclusive
- Snacks
- Vegetarian meal
- Hot breakfast
- Diving
- Sailing
- Canoeing
- Table tennis
- Aerobics
- Beach volleyball
- Billiards
- Tennis
- Darts
- Non-smoking area
- Café
- Air conditioning in Restaurant
- Bar
- Poolside snack bar
- Swim-up bar
- Restaurant (9)
- Smoking area
- Beauty salon
- Spa centre
- Massage
- Steam bath
- Sauna
- Hairdressing salon
- Spa treatments
- resort
199 room categories — choose live availability and pricing on the right.
+ 187 more room categories — full list appears in the rates panel
Carretera Cancun, Chetumal, Km. 295, PLAYA DEL CARMEN
- Beach —
- Nearest Bus / Metro Stop —
- Airport —
- Check-in16:00–00:00
- Check-outFrom 12:00
Times as published by the property — confirmed on your voucher.
- American Express
- MasterCard
- Visa
When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.
- Identification card at arrival
- Deposit on arrival
Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.
Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.
A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.
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