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Faustino Gran Relais & Chateaux — exterior view
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5-star property · CIUTADELLA

Faustino Gran Relais & Chateaux

Calle de Sa Muradeta, 22, CIUTADELLA

5 star rating 5-star
Instant confirmation AED · taxes included
Location
Ciutadella
Calle de Sa Muradeta, 22
Check-in
From 15:00
Check-out Until 11:00
What stands out
Wi-fi
Private pool
Gym
Restaurant
Bar
Valet parking
About this hotel

Faustino Gran Relais & Chateaux is located opposite the port of Ciutadella in Menorca. Composed of 3 palaces from the 16th, 17th and 18th centuries, Ciutadella's historical heritage, it has a wide range of rooms, all unique and different, cataloged in different categories. Guests will have the opportunity to stay in one of the 3 buildings. There is a selection of luxury suites and elegant rooms, some with harbor view…

Faustino Gran Relais & Chateaux is located opposite the port of Ciutadella in Menorca. Composed of 3 palaces from the 16th, 17th and 18th centuries, Ciutadella's historical heritage, it has a wide range of rooms, all unique and different, cataloged in different categories. Guests will have the opportunity to stay in one of the 3 buildings. There is a selection of luxury suites and elegant rooms, some with harbor views and others with stunning views of the cathedral. This 5-star hotel offers a spa experience with a hammam and sauna. There is a 24-hour reception, private parking, room service and free Wi-Fi. The rooms include a private bathroom. The accommodation serves a buffet and à la carte breakfast. Vegetarian, vegan and gluten-free dishes can be requested at the Faustino restaurant, which serves Mediterranean cuisine. Faustino Gran Relais & Chateaux is 150 meters from Menorca Cathedral and 46 km from Menorca Airport.

Your stay
Check-in
28 Aug 2026
From 15:00
Check-out
31 Aug 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Motor board ride charge applies Diving charge applies Sailing charge applies Horse riding charge applies Cycling / mountain biking charge applies Golf charge applies Tennis charge applies Massage charge applies Spa treatments charge applies Transfer service charge applies Golf practice facility charge applies Airport Shuttle charge applies Late Check-out charge applies
Amenities & services

93 facilities across 9 categories.

Facilities
41
  • Air conditioning in public areas
  • Smoke detector
  • 24-hour reception
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Garden
  • Terrace
  • Mobile phone coverage
  • Room service
  • Laundry service
  • Launderette
  • Wheelchair-accessible
  • Bicycle hire service
  • Car park
  • Sun terrace
  • Gym
  • Day-care centre
  • Babysitting service
  • Car hire
  • Transfer service
  • Multilingual staff
  • Newspapers
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Valet parking
  • Airport Shuttle
  • Late Check-out
  • Dining area
  • Clothes dryer
  • Grill/BBQ (1)
  • Private pool
  • Library
  • Electric kettle (2)
  • Bikes available
  • Towels and bed linen
  • Hotel’s own bike shop/workshop
  • Concierge
Meals
12
  • Breakfast and dinner
  • Breakfast buffet
  • Breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Special dietary options
  • Early bird breakfast
  • Hot breakfast
  • Picnic
  • Gluten-free meals
  • Vegetarian meal
Sports
11
  • Jet ski
  • Motor board ride
  • Diving
  • Windsurfing
  • Sailing
  • Fitness
  • Horse riding
  • Cycling / mountain biking
  • Golf
  • Tennis
  • Golf practice facility
Catering
9
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant
  • Breakfast room
Location
6
  • Year of construction (2014)
  • Number of floors (main building) (2)
  • Total number of rooms (24)
  • Suites (3)
  • Accessible rooms (1)
  • Quadruple rooms (1)
Health
6
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Spa centre
  • Turkish bath (hamam)
Entertainment
4
  • Indoor freshwater pool (1)
  • Outdoor freshwater pool (1)
  • Sun loungers
  • Parasols
Business
3
  • Meeting room
  • Projector
  • Photocopier
Hotel type
1
  • hotel
Room types at this hotel

17 room categories — choose live availability and pricing on the right.

Double · Deluxe
Sleeps 1–4
Double · Pi 1
Sleeps 1–4
Double · Queen
Sleeps 1–4
Double · Su 5
Sleeps 1–4
Dbt · Deluxe
Sleeps 1–2
Dbt · Dx Pe
Sleeps 1–2
Dbt · Standard
Sleeps 1–2
Dbt · St 2
Sleeps 1–2
Jsu · Db
Sleeps 1–5
Jsu · St 4
Sleeps 4
Single · Standard
Sleeps 1
Single · St 1
Sleeps 1

+ 5 more room categories — full list appears in the rates panel

Location

Calle de Sa Muradeta, 22, CIUTADELLA

Open in Google Maps
Distance from key points
  • City centre —
  • Nearest Bus / Metro Stop —
  • Harbour —
  • Golf course —
  • Bus/Train station —
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Early Check-in
  • Identification card at arrival
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Faustino Gran Relais & Chateaux?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Faustino Gran Relais & Chateaux?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Faustino Gran Relais & Chateaux accepts American Express, MasterCard, Visa, Maestro. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Faustino Gran Relais & Chateaux offer?
Key amenities at Faustino Gran Relais & Chateaux include Wi-fi, Private pool, Gym, Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp