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JEN Singapore Orchardgateway by Shangri-La — exterior view
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4-star property · Singapore

JEN Singapore Orchardgateway by Shangri-La

277 Orchard Road, 277, Singapore

4 star rating 4-star
What stands out
Wi-fi
Poolside snack bar
Gym
Air conditioning in Restaurant
Bar
Valet parking
About this hotel

The Jen Orchardgateway Singapore by Shangri-La, located in the heart of Orchard Road, offers direct access to the Somerset MRT station. Integrated with the Orchardgateway Shopping Mall, it's an ideal hub for business, shopping, entertainment, and exploring tourist attractions. The hotel is 22 kilometers from Changi International Airport and boasts a 24-hour business center, meeting rooms, restaurants, a bar, and shop…

The Jen Orchardgateway Singapore by Shangri-La, located in the heart of Orchard Road, offers direct access to the Somerset MRT station. Integrated with the Orchardgateway Shopping Mall, it's an ideal hub for business, shopping, entertainment, and exploring tourist attractions. The hotel is 22 kilometers from Changi International Airport and boasts a 24-hour business center, meeting rooms, restaurants, a bar, and shopping boutiques. Guests can also enjoy a rooftop lap pool, hot tub, 24-hour health club, and complimentary high-speed Wi-Fi. The Pool Bar on the 19th floor offers panoramic city views.

Your stay
Check-in
29 Aug 2026
From 15:00
Check-out
01 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Currency exchange facilities charge applies Garage charge applies Billiards charge applies Hot tub charge applies Early Check-in charge applies Valet parking charge applies Non-smoking establishment charge applies Late Check-out charge applies Photocopier charge applies Business centre charge applies Fax charge applies Audio-visual equipment rental charge applies
Amenities & services

68 facilities across 10 categories.

Facilities
28
  • Wheelchair-accessible
  • Room service
  • Laundry service
  • Babysitting service
  • Car park
  • Gym
  • Garage
  • Bicycle hire service
  • Car hire
  • Transfer service
  • Multilingual staff
  • Newspapers
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Valet parking
  • Late Check-out
  • Clothes dryer
  • Electric kettle (1)
  • Concierge
  • Currency exchange facilities
  • Hotel safe
  • Terrace
  • 24-hour reception
  • Lift access
  • Air conditioning in public areas
Meals
9
  • Breakfast
  • Buffet lunch
  • Breakfast buffet
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Snacks
  • Special dietary options
Catering
8
  • Bar
  • Banquet hall
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Café
  • Restaurant
  • Non-smoking area
  • Highchairs
Location
7
  • Double rooms (178)
  • Suites (16)
  • Year of construction (2014)
  • Single rooms (321)
  • Accessible rooms (3)
  • Total number of rooms (499)
  • Number of floors (main building) (20)
Business
7
  • Business centre
  • Photocopier
  • Fax
  • Projector
  • Meeting room
  • Audio-visual equipment rental
  • Conference room
Entertainment
4
  • Parasols
  • Sun loungers
  • Outdoor freshwater pool (1)
  • Indoor freshwater pool (1)
Sports
2
  • Billiards
  • Fitness
Hotel type
1
  • hotel
Health
1
  • Hot tub
Green Programmes - Worldwide
1
  • GSTC Criteria
Room types at this hotel

109 room categories — choose live availability and pricing on the right.

Double · Cb
Sleeps 1–2
Double · Cb 1
Sleeps 1–4
Double · Cb Cv
Sleeps 1–4
Double · Cb Dx
Sleeps 1–2
Double · Cb Kg
Sleeps 1–3
Double · Cb Wv
Sleeps 1–4
Double · Cv Dx
Sleeps 1–4
Double · Cv Dx Kg
Sleeps 1–4
Double · Cv Kg
Sleeps 1–4
Double · Cv Su
Sleeps 1–3
Double · Db Su
Sleeps 1–4
Double · Deluxe
Sleeps 1–2

+ 97 more room categories — full list appears in the rates panel

Location

277 Orchard Road, 277, Singapore

Distance from key points
  • Beach
  • Airport
  • Golf course
  • Nearest Bus / Metro Stop
  • Harbour
  • Entertainment Area
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • JCB

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Identification card at arrival
  • Deposit on arrival
  • Non-smoking establishment
  • Early Check-in
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Singapore? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Singapore visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at JEN Singapore Orchardgateway by Shangri-La?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at JEN Singapore Orchardgateway by Shangri-La?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, JEN Singapore Orchardgateway by Shangri-La accepts American Express, Visa, MasterCard, Diners Club. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does JEN Singapore Orchardgateway by Shangri-La offer?

Key amenities at JEN Singapore Orchardgateway by Shangri-La include Wi-fi, Poolside snack bar, Gym, Air conditioning in Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp