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The Westin Resort & Spa Cancun — exterior view
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5-star property · CANCUN

The Westin Resort & Spa Cancun

Boulevard Kukulcan Km 20, CANCUN

5 star rating 5-star
What stands out
Wi-fi
Poolside snack bar
Gym
Air conditioning in Restaurant
Swim-up bar
Valet parking
About this hotel

Indulge in a pampering experience at the full-service spa, offering massages, body treatments, and facials. Enjoy the hotel's recreational amenities, including four outdoor swimming pools, an outdoor tennis court, and a sauna. This hotel also features complimentary Wi-Fi, concierge services, and gift shops/newsstands. Dine at one of the hotel's three restaurants, including the Sea & Stones Restaurant, or take advanta…

Indulge in a pampering experience at the full-service spa, offering massages, body treatments, and facials. Enjoy the hotel's recreational amenities, including four outdoor swimming pools, an outdoor tennis court, and a sauna. This hotel also features complimentary Wi-Fi, concierge services, and gift shops/newsstands. Dine at one of the hotel's three restaurants, including the Sea & Stones Restaurant, or take advantage of room service (during limited hours). Unwind with a refreshing drink at the poolside bar or one of the two other bars/lounges. For business travelers, the hotel offers a computer station, express check-in/check-out, and 11 meeting rooms. Free self-parking is available onsite. Each of the 379 guest rooms features an LED television, pillowtop bed, complimentary Wi-Fi, and cable programming. Private bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. The hotel is conveniently located near the West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Your stay
Check-in
29 Aug 2026
From 16:00
Check-out
01 Sep 2026
10:00–12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Launderette charge applies Massage charge applies Car hire charge applies Early Check-in charge applies Early departure charge applies Projector charge applies Beauty salon charge applies Audio-visual equipment rental charge applies
Amenities & services

81 facilities across 10 categories.

Facilities
29
  • Laundry service
  • Terrace
  • Concierge
  • Room service
  • Launderette
  • Wheelchair-accessible
  • Grill/BBQ
  • Clothes dryer
  • Car park
  • Newspapers
  • Valet parking
  • Luggage room
  • Wi-fi
  • Gym
  • Babysitting service
  • Bellboy service
  • Car hire
  • Multilingual staff
  • 24-hour security
  • Garden
  • Hotel safe
  • 24-hour reception
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Smoke detector
  • Shop
  • Newspaper stand
  • Air conditioning in public areas
Meals
11
  • Set menu lunch
  • Hot breakfast
  • Breakfast a la carte
  • Snacks
  • Set menu dinner
  • À la carte dinner
  • Breakfast and lunch
  • À la carte lunch
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
Location
9
  • Number of floors (annexe) (7)
  • Number of floors (main building) (7)
  • Total number of rooms (379)
  • Accessible rooms (1)
  • Suites (16)
  • Junior suites (11)
  • Year of most recent renovation (2006)
  • Single rooms (147)
  • Double rooms (232)
Health
8
  • Beauty salon
  • Hairdressing salon
  • Spa centre
  • Spa treatments
  • Massage
  • Steam bath
  • Sauna
  • Hot tub
Catering
7
  • Poolside snack bar
  • Banquet hall
  • Swim-up bar
  • Air conditioning in Restaurant
  • Bar
  • Restaurant
  • Non-smoking area
Entertainment
6
  • Kids’ club
  • Children playground
  • Outdoor freshwater pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
Business
5
  • Projector
  • Business centre
  • Conference room
  • Meeting room
  • Audio-visual equipment rental
Sports
4
  • Tennis
  • Volleyball
  • Basketball
  • Fitness
Hotel type
1
  • hotel
Green Programmes - Worldwide
1
  • Green Key (FEE)
Room types at this hotel

93 room categories — choose live availability and pricing on the right.

Double · 2d Ov
Sleeps 1–2
Double · Bl Dx
Sleeps 1–4
Double · Deluxe
Sleeps 1–4
Double · Deluxe · King
Sleeps 1–4
Double · Dx Vm
Sleeps 1–4
Double · Dx Wv
Sleeps 1–2
Double · Gr Kg
Sleeps 1–4
Double · Gr Ov
Sleeps 1–4
Double · Kg Ov
Sleeps 1–2
Double · Kg Vm
Sleeps 1–4
Double · Om
Sleeps 1–4
Double · Ov
Sleeps 1–4

+ 81 more room categories — full list appears in the rates panel

Location

Boulevard Kukulcan Km 20, CANCUN

Distance from key points
  • Airport
  • Entertainment Area
  • Golf course
  • City centre
  • Beach
Good to know
House rules
  • Check-inFrom 16:00
  • Check-out10:00–12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • Visa Electrón
  • Visa
  • American Express
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
  • Minimum check-in age
  • Early Check-in
  • LGTBIQ friendly
  • Identification card at arrival
  • Early departure
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at The Westin Resort & Spa Cancun?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at The Westin Resort & Spa Cancun?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, The Westin Resort & Spa Cancun accepts Visa Electrón, Visa, American Express, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does The Westin Resort & Spa Cancun offer?

Key amenities at The Westin Resort & Spa Cancun include Wi-fi, Poolside snack bar, Gym, Air conditioning in Restaurant, Swim-up bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp