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Mercure London Heathrow — exterior view
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4-star property · London

Mercure London Heathrow

Shepiston Lane, London

4 star rating 4-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Gym
Air conditioning in Restaurant
Bar
Newspapers
Air conditioning in public areas
About this hotel

The upscale Mercure London Heathrow Hotel, located in Hayes (Pinkwell), is within a 15-minute drive of both Windsor Castle and LEGOLAND® Windsor. It's also conveniently close to Wembley Stadium (9. 7 miles) and Hampton Court Palace (9. 8 miles). The hotel offers 184 guestrooms equipped with refrigerators, flat-screen televisions with satellite programming, and complimentary Wi-Fi. Private bathrooms include showers, c…

The upscale Mercure London Heathrow Hotel, located in Hayes (Pinkwell), is within a 15-minute drive of both Windsor Castle and LEGOLAND® Windsor. It's also conveniently close to Wembley Stadium (9. 7 miles) and Hampton Court Palace (9. 8 miles). The hotel offers 184 guestrooms equipped with refrigerators, flat-screen televisions with satellite programming, and complimentary Wi-Fi. Private bathrooms include showers, complimentary toiletries, and hair dryers. Additional conveniences are phones, laptop-compatible safes, and desks. Guests can enjoy a workout in the fitness center or take advantage of the concierge services. The hotel also provides wedding services and has a television in the common area. Dine at Borders Restaurant and bar/lounge, or order room service (limited hours). Full breakfasts are available daily (fee applies). Featured amenities include a business center, limo/town car service, express check-out, a conference center, and six meeting rooms. Self-parking is available onsite (subject to charges).

Your stay
Check-in
28 Aug 2026
From 15:00
Check-out
31 Aug 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Game room charge applies Smoking area charge applies Electric vehicle charging station charge applies Car hire charge applies 24-hour security charge applies Airport Shuttle charge applies Towels and bed linen charge applies
Amenities & services

54 facilities across 8 categories.

Facilities
26
  • Bellboy service
  • Luggage room
  • 24-hour security
  • Newspapers
  • Multilingual staff
  • Car hire
  • Room service
  • Laundry service
  • Medical service
  • Wheelchair-accessible
  • Gym
  • Car park
  • Electric vehicle charging station
  • Wi-fi
  • Airport Shuttle
  • Newspaper stand
  • Air conditioning in public areas
  • Smoke detector
  • Clothes dryer
  • 24-hour reception
  • Lift access
  • Concierge
  • Cloakroom
  • Towels and bed linen
  • Currency exchange facilities
  • Hotel safe
Catering
8
  • Air conditioning in Restaurant
  • Banquet hall
  • Non-smoking area
  • Highchairs
  • Smoking area
  • Restaurant
  • Bar
  • Café
Business
6
  • Audio-visual equipment rental
  • Fax
  • Business centre
  • Photocopier
  • Meeting room (6)
  • Conference room
Location
5
  • Suites (2)
  • Double rooms (62)
  • Single rooms (14)
  • Total number of rooms (184)
  • Number of floors (main building) (2)
Meals
5
  • À la carte dinner
  • Breakfast
  • Snacks
  • Continental breakfast
  • Breakfast buffet
Entertainment
2
  • Game room
  • TV lounge
Hotel type
1
  • hotel
Sports
1
  • Fitness
Location

Shepiston Lane, London

Distance from key points
  • City centre
Good to know
House rules
  • Check-inFrom 15:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa Electrón
  • Maestro
  • Visa
  • MasterCard
  • Diners Club
  • JCB

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
  • Single-Use Plastic Free
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Mercure London Heathrow?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Mercure London Heathrow?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Mercure London Heathrow accepts American Express, Visa Electrón, Maestro, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Mercure London Heathrow offer?

Key amenities at Mercure London Heathrow include Wi-fi, Gym, Air conditioning in Restaurant, Bar, Newspapers. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp