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Family Club Princess — exterior view
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5-star property · PLAYA DEL CARMEN

Family Club Princess

Prolongacion 5ta Avenida Mz 20, Lote 006, PLAYA DEL CARMEN

5 star rating 5-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Poolside snack bar
Gym
Restaurant
Bar
Spa treatments
About this hotel

Nestled on the pristine white sands of Riviera Maya, just 10 km from Playa del Carmen, the Grand Riviera Princess offers an unforgettable family vacation. This all-inclusive resort boasts a wide array of services and entertainment options for guests of all ages, from children to adults. Enjoy various amenities including restaurants, pools, a private beach, a disco, a theater, and more. The spacious, comfortable rooms…

Nestled on the pristine white sands of Riviera Maya, just 10 km from Playa del Carmen, the Grand Riviera Princess offers an unforgettable family vacation. This all-inclusive resort boasts a wide array of services and entertainment options for guests of all ages, from children to adults. Enjoy various amenities including restaurants, pools, a private beach, a disco, a theater, and more. The spacious, comfortable rooms are designed with deluxe standards, and 40 of them offer direct pool access. Families with children will appreciate the dedicated facilities and services, ensuring a delightful stay in Riviera Maya.

Your stay
Check-in
27 Aug 2026
15:00–22:00
Check-out
30 Aug 2026
12:00–17:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Wi-fi charge applies Car park charge applies Spa centre charge applies Beauty salon charge applies Projector charge applies Towels and bed linen charge applies Luggage room charge applies Car hire charge applies Babysitting service charge applies Spa treatments charge applies Massage charge applies Steam bath charge applies Sauna charge applies Hot tub charge applies Hotel safe charge applies Medical service charge applies Launderette charge applies Laundry service charge applies Room service charge applies Canoeing charge applies Catamaran sailing charge applies Sailing charge applies Windsurfing charge applies Diving charge applies Motor board ride charge applies Jet ski charge applies Hairdressing salon charge applies
Amenities & services

91 facilities across 9 categories.

Facilities
28
  • Air conditioning in public areas
  • 24-hour reception
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Mobile phone coverage
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Wheelchair-accessible
  • Car park
  • Gym
  • Babysitting service
  • Car hire
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Wi-fi
  • Local and international calls
  • Luggage room
  • Clothes dryer
  • Private beach area
  • Towels and bed linen
  • Concierge
Sports
17
  • Jet ski
  • Motor board ride
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Tennis
  • Paddle tennis
Entertainment
11
  • Nightclub
  • Theatre / auditorium
  • Game room
  • TV lounge
  • Kids’ club
  • Children playground
  • Children’s swimming area (4)
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • Entertainment programme for children
Catering
8
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant
Health
8
  • Hairdressing salon
  • Hot tub
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Beauty salon
  • Spa centre
Meals
8
  • Breakfast buffet
  • Breakfast
  • Buffet lunch
  • Buffet dinner
  • À la carte dinner
  • Snacks
  • All inclusive with alcoholic drinks top brands
  • All inclusive
Location
7
  • Year of construction (2010)
  • Year of most recent renovation (2014)
  • Annexe (s) (1)
  • Number of floors (main building) (3)
  • Number of floors (annexe) (3)
  • Total number of rooms (144)
  • Family rooms (144)
Business
3
  • Conference room (3)
  • Meeting room (5)
  • Projector
Hotel type
1
  • hotel
Room types at this hotel

38 room categories — choose live availability and pricing on the right.

Double · Dx Gv
Sleeps 1–4
Double · Lx
Sleeps 1–4
Dbt · Cb
Sleeps 1–6
Dbt · Standard
Sleeps 1–6
Family · Bk
Sleeps 1–8
Family · Cb
Sleeps 1–5
Family · Cb 1
Sleeps 1–8
Family · Cb Dx
Sleeps 1–8
Family · Deluxe
Sleeps 1–8
Family · Dx Gv
Sleeps 1–8
Family · Lx
Sleeps 1–8
Family · Standard
Sleeps 1–5

+ 26 more room categories — full list appears in the rates panel

Location

Prolongacion 5ta Avenida Mz 20, Lote 006, PLAYA DEL CARMEN

Open in Google Maps
Distance from key points
  • City centre —
  • Beach —
  • Harbour —
  • Airport —
  • Entertainment Area —
  • Golf course —
  • Bus/Train station —
Good to know
House rules
  • Check-in15:00–22:00
  • Check-out12:00–17:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Identification card at arrival
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Family Club Princess?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Family Club Princess?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Family Club Princess accepts American Express, MasterCard, Visa, Visa Electrón. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Family Club Princess offer?
Key amenities at Family Club Princess include Wi-fi, Poolside snack bar, Gym, Restaurant, Bar. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 2,550
3 nights · taxes in