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4.6 from 1,900 Google reviews Instant confirmation
Tropical — exterior view
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3-star property · PUERTO DE LA CRUZ

Tropical

Calle Puerto Viejo, 1, PUERTO DE LA CRUZ

3 star rating 3-star
2.8 137 reviews · Tripadvisor Instant confirmation AED · taxes included
From
AED 700
3 nights · taxes included
Cancellation
Free cancellation
Until 26 Aug
Meals
Breakfast available
Not in the lowest rate
Location
Puerto De La Cruz
Calle Puerto Viejo, 1
Check-in
From 15:00
Check-out 01:00–11:00
What stands out
Wi-fi
Outdoor freshwater pool
Restaurant
24-hour reception
Breakfast buffet
About this hotel

This hotel is just 250 meters from the beach on the charming island of Tenerife. Guests are a short distance from shops, restaurants, and bars, with public transport links just 100 meters away. This delightful beach hotel offers a truly relaxing stay. Guest rooms feature refreshing tones and a relaxing ambiance, complete with modern amenities for added comfort and convenience. Guests can enjoy a delightful breakfast…

This hotel is just 250 meters from the beach on the charming island of Tenerife. Guests are a short distance from shops, restaurants, and bars, with public transport links just 100 meters away. This delightful beach hotel offers a truly relaxing stay. Guest rooms feature refreshing tones and a relaxing ambiance, complete with modern amenities for added comfort and convenience. Guests can enjoy a delightful breakfast for a great start to the day. Check-in is from 3 PM and check-out is before 11 AM.

Your stay
Check-in
28 Aug 2026
From 15:00
Check-out
31 Aug 2026
01:00–11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Wired Internet charge applies Laundry service charge applies Car hire charge applies
Amenities & services

22 facilities across 7 categories.

Facilities
12
  • Wi-fi
  • Sun terrace
  • Car hire
  • Car park
  • Wheelchair-accessible
  • Laundry service
  • Wired Internet
  • Terrace
  • Lift access
  • 24-hour reception
  • Luggage room
  • Hotel safe
Location
4
  • Year of most recent renovation (2022)
  • Double rooms (35)
  • Total number of rooms (35)
  • Number of floors (main building) (5)
Catering
2
  • Highchairs
  • Restaurant
Hotel type
1
  • hotel
Business
1
  • Meeting room (1)
Entertainment
1
  • Outdoor freshwater pool (1)
Meals
1
  • Breakfast buffet
Room types at this hotel

19 room categories — choose live availability and pricing on the right.

Double · Wv
Sleeps 1–5
Roo · Ey
Sleeps 1–10
Roo · Ro
Sleeps 1–10
Roo · Standard
Sleeps 1–10
Roo · Wv
Sleeps 1–10
Single · City View
Sleeps 1
Single · Ey
Sleeps 1
Single · Standard
Sleeps 1
Single · St 1
Sleeps 1
Stu · Bl
Sleeps 1–5
Stu · C1
Sleeps 1
Stu · C2
Sleeps 2

+ 7 more room categories — full list appears in the rates panel

Location

Calle Puerto Viejo, 1, PUERTO DE LA CRUZ

Open in Google Maps
Distance from key points
  • Airport —
  • Beach —
Good to know
House rules
  • Check-inFrom 15:00
  • Check-out01:00–11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • MasterCard
  • Visa

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Identification card at arrival
  • Deposit on arrival
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

What guests say
2.8
2.8 of 5 bubbles
137 reviews on Tripadvisor
#74 of 87 hotels in Puerto de la Cruz
Rated by travellers
  • Location 4.2
  • Sleep Quality 2.5
  • Rooms 2.9
  • Service 3.3
  • Value 3.2
  • Cleanliness 3.5
Rating breakdown
  • Excellent 13
  • Very good 34
  • Average 33
  • Poor 21
  • Terrible 36

“DO NOT BOOK THIS HOTEL !!!”

donnabV5518AM · Mar 2026 · Couples trip

DO NOT BOOK THIS HOTEL !!!! Currently staying here as im writing this . I can't wait to go home ..first room I had felt like a prison room so upgraded for another 135 euros ... the room im Currently in is nice (with balcony) but next door are renovating and last 3 -4 days it's a worksite ,,the noise of drilling and…

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“Shouldn't even be 1 star”

Cruiser718269 · Feb 2026 · Couples trip

Booked for one night stay in a hurry and this was the cheapest and nearest option. Checking in was easy but the hotel itself was terrible. The hotel tropical is dark inside, lifeless and feels abandoned. Rooms are very dated, dirty stains on the bath, black mould on the ceiling and other people's hairs all over the…

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“Total Nightmare !!!”

leonardmarting · Oct 2025 · Solo travel trip

Do not go there !!! Disgusting and filthy,full of cockroaches. Unprofessional rude staff. TV did not work in room. Really noisy in street until midnight. Hotel so run down. Entrance so hard to find. Takes ages to check in and out,I receptionist,lots of people in the queue. Management have 0 interest. Drug addicts an…

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Reviews provided by Tripadvisor. Most recent shown; opinions are the reviewers' own. See all 137 reviews on Tripadvisor
Frequently asked

What are the check-in and check-out times at Tropical?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Tropical?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Tropical accepts MasterCard, Visa. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Tropical offer?
Key amenities at Tropical include Wi-fi, Outdoor freshwater pool, Restaurant, 24-hour reception, Breakfast buffet. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 700
3 nights · taxes in