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Cisneros — exterior view
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3-star property · ALCALA DE HENARES

Cisneros

Paseo De Pastrana, 32, ALCALA DE HENARES

3 star rating 3-star
Instant confirmation AED · taxes included
What stands out
Wi-fi
Restaurant
Bar
Air conditioning in public areas
24-hour reception
About this hotel

Situated in a peaceful neighborhood of Alcalá de Henares, this popular hotel offers convenient access to Madrid's historical and cultural center. A bus stop directly in front of the hotel provides easy connections to the bus and underground stations, allowing guests to reach the airport and exhibition centers within 15 minutes. Built in 1995, the hotel features 42 double rooms across two floors, a charming garden are…

Situated in a peaceful neighborhood of Alcalá de Henares, this popular hotel offers convenient access to Madrid's historical and cultural center. A bus stop directly in front of the hotel provides easy connections to the bus and underground stations, allowing guests to reach the airport and exhibition centers within 15 minutes. Built in 1995, the hotel features 42 double rooms across two floors, a charming garden area, a café with a terrace, a cozy bar, and the splendid 'El Cardenal' restaurant. Business travelers can utilize the conference facilities, and room and laundry services are available. Guests can park their cars in the hotel's car park or garage. Each stylish room is fully equipped and features an en-suite bathroom.

Your stay
Check-in
24 Aug 2026
12:00–05:30
Check-out
27 Aug 2026
From 12:00
Guests
2A · 0C · 1R
3 nights
Amenities & services

25 facilities across 7 categories.

Facilities
12
  • Laundry service
  • Luggage room
  • Mobile phone coverage
  • Wheelchair-accessible
  • Car park
  • Terrace
  • Air conditioning in public areas
  • Lift access
  • 24-hour reception
  • Concierge
  • Hotel safe
  • Wi-fi
Location
4
  • Double rooms (42)
  • Total number of rooms (42)
  • Year of most recent renovation (2009)
  • Number of floors (main building) (2)
Business
3
  • Conference room
  • Meeting room
  • Business centre
Catering
2
  • Bar
  • Restaurant
Meals
2
  • Breakfast
  • Continental breakfast
Hotel type
1
  • hotel
Entertainment
1
  • TV lounge
Room types at this hotel

29 room categories — choose live availability and pricing on the right.

Double · Deluxe
Sleeps 1–4
Double · Pi
Sleeps 1–4
Double · Ro
Sleeps 1–4
Double · Standard
Sleeps 1–3
Double · St 2
Sleeps 1–4
Dbt · 2b Dx
Sleeps 1–6
Dbt · C2
Sleeps 1–6
Dbt · Db
Sleeps 1–6
Dbt · Deluxe
Sleeps 1–6
Dbt · Pi
Sleeps 1–2
Dbt · Standard
Sleeps 1–6
Dus · Db
Sleeps 1–2

+ 17 more room categories — full list appears in the rates panel

Location

Paseo De Pastrana, 32, ALCALA DE HENARES

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Distance from key points
  • Nearest Bus / Metro Stop —
  • Airport —
  • City centre —
  • Bus/Train station —
Good to know
House rules
  • Check-in12:00–05:30
  • Check-outFrom 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa Electrón
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Identification card at arrival
  • Deposit on arrival
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Cisneros?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Cisneros?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Cisneros accepts American Express, Visa Electrón, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Cisneros offer?
Key amenities at Cisneros include Wi-fi, Restaurant, Bar, Air conditioning in public areas, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 1,013
3 nights · taxes in