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Makarem Umm AlQura Hotel — exterior view
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4-star property · Mecca

Makarem Umm AlQura Hotel

Ajyad Street, Mecca

4 star rating 4-star
3.9 178 reviews · Tripadvisor
What stands out
Wi-fi
Restaurant
Newspaper stand
Air conditioning in public areas
24-hour reception
Breakfast buffet
About this hotel

This establishment seamlessly blends modern innovation and spirituality. Offering a shuttle service to AlMasjid AlHaram (the Grand Mosque of Mecca), it provides a unique experience, enabling visits to significant holy sites like the Black Stone, Zamzam Well, and Maqam Ibrahim. The hotel prides itself on surrounding guests with elegance, functionality, and comfort, with direct access to roads leading to Mina, Muzdalef…

This establishment seamlessly blends modern innovation and spirituality. Offering a shuttle service to AlMasjid AlHaram (the Grand Mosque of Mecca), it provides a unique experience, enabling visits to significant holy sites like the Black Stone, Zamzam Well, and Maqam Ibrahim. The hotel prides itself on surrounding guests with elegance, functionality, and comfort, with direct access to roads leading to Mina, Muzdalefa, and Arafat. Hospitality is key; each room offers complimentary tea, coffee, and herbal infusions. Guests also find prayer mats, Umrah/Hajj books, and prayer clocks. For business travelers, the hotel provides five meeting rooms, a 24-hour business center, and Wi-Fi. Cordial and efficient staff are always available.

Your stay
Check-in
02 Sep 2026
From 16:00
Check-out
05 Sep 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Lift access charge applies Photocopier charge applies Business centre charge applies
Amenities & services

50 facilities across 7 categories.

Facilities
22
  • Hotel safe
  • Luggage room
  • Dining area
  • Wi-fi
  • Bellboy service
  • 24-hour security
  • Multilingual staff
  • Car park
  • Wheelchair-accessible
  • Laundry service
  • Room service
  • Clothes dryer
  • Mobile phone coverage
  • Library
  • Concierge
  • Lift access
  • 24-hour reception
  • Air conditioning in public areas
  • Fireplace
  • Shop
  • Smoke detector
  • Newspaper stand
Location
8
  • Twin rooms (228)
  • Quadruple rooms (24)
  • Triple rooms (48)
  • Suites (24)
  • Year of construction (2009)
  • Double rooms (240)
  • Total number of rooms (7)
  • Number of floors (main building) (1)
Catering
6
  • Banquet hall
  • Restaurant
  • Café
  • Smoking area
  • Non-smoking area
  • Air conditioning in Restaurant
Business
6
  • Projector
  • Printer
  • Meeting room (5)
  • Business centre
  • Photocopier
  • Conference room
Meals
6
  • Breakfast a la carte
  • À la carte dinner
  • À la carte lunch
  • Breakfast
  • Continental breakfast
  • Breakfast buffet
Hotel type
1
  • hotel
Entertainment
1
  • TV lounge
Room types at this hotel

32 room categories — choose live availability and pricing on the right.

Double · Dx Gd
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · Kg Su
Sleeps 1–4
Double · Standard
Sleeps 1–4
Double · Su
Sleeps 1–4
Dbt · Su
Sleeps 1–6
Dus · Su
Sleeps 1–2
Jsu · Gv
Sleeps 1–5
Jsu · Standard
Sleeps 1–5
Qua · Db Su
Sleeps 1–6
Qua · Standard
Sleeps 1–4
Qua · Su
Sleeps 1–4

+ 20 more room categories — full list appears in the rates panel

Location

Ajyad Street, Mecca

Nearby landmarks
  • Holy Haram 1.6 km
Good to know
House rules
  • Check-inFrom 16:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Deposit on arrival
  • Non-smoking establishment
  • Identification card at arrival
  • Only Adults
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

What guests say
3.9
3.9 of 5 bubbles
178 reviews on Tripadvisor
#38 of 1,795 hotels in Mecca
Rated by travellers
  • Sleep Quality 4.0
  • Location 3.6
  • Rooms 4.1
  • Service 3.8
  • Value 4.0
  • Cleanliness 4.0
Rating breakdown
  • Excellent 61
  • Very good 65
  • Average 29
  • Poor 11
  • Terrible 12

“Best hotel in Makkah for umrah and other business purpose”

alimuddins2026 · Mar 2026 · Family trip

The hotel has a very good ambience and good services located on the main road ease of access to all facilities

“poor”

981nasreena · Mar 2026 · Family trip

The individual named Ashraf, who I believe is either the duty manager or general manager, was extremely rude and aggressive. His behaviour was inappropriate for someone in this role and not acceptable in a customer-facing position, we stayed three days 20 times we asked for towels and iron but they said its coming a…

Read the full review →

“Everything was excellent”

imtiy2026 · Feb 2026 · Family trip

Stayed there for two nights. First interaction with desk service was outstanding. Specialy Bell Captain Siddick The room is pretty clean. The food at the restaurant is decent (I tried the breakfast). I would stay here again.

Reviews provided by Tripadvisor. Most recent shown; opinions are the reviewers' own. See all 178 reviews on Tripadvisor
Guests also considered

Travelling to Saudi Arabia? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Saudi Arabia visa file. One conversation covers the whole trip.

Frequently asked

How much does a night at Makarem Umm AlQura Hotel cost?

Prices change with your dates, room type and board basis. Pick your dates on this page to see live rates for every room at Makarem Umm AlQura Hotel — most rooms come with free cancellation, and first-time guests get an extra welcome discount with the coupon code shown at checkout.

Where is Makarem Umm AlQura Hotel located and what is nearby?

Makarem Umm AlQura Hotel is located at Ajyad Street, Mecca. Closest landmarks: Holy Haram (1.6 km).

What are the check-in and check-out times at Makarem Umm AlQura Hotel?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Makarem Umm AlQura Hotel?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?

At the property, Makarem Umm AlQura Hotel accepts American Express, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Makarem Umm AlQura Hotel offer?

Key amenities at Makarem Umm AlQura Hotel include Wi-fi, Restaurant, Newspaper stand, Air conditioning in public areas, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp