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Playa Encantada — exterior view
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3-star property · PLAYA DEL CARMEN

Playa Encantada

Calle 12 bis Nte, PLAYA DEL CARMEN

3 star rating 3-star
Instant confirmation AED · taxes included
From
AED 521
3 nights · taxes included
Cancellation
Free cancellation
Until 27 Aug
Meals
Breakfast available
Not in the lowest rate
Location
Playa Del Carmen
Calle 12 bis Nte
Check-in
15:00–21:00
Check-out Until 12:00
What stands out
Wi-fi
Outdoor freshwater pool
24-hour reception
About this hotel

The modern Hotel Playa Encantada is located in Playa del Carmen, just 4 blocks from Mamita's Beach and has an outdoor swimming pool, garden with barbecue facilities and free Wi-Fi. Rooms at Hotel Playa Encantada are stylish and feature flat-screen cable TV, work desk, fan and private bathroom with shower and towels. The Hotel Playa Encantada offers a free continental breakfast each morning. Only 5 minute walk the fam…

The modern Hotel Playa Encantada is located in Playa del Carmen, just 4 blocks from Mamita's Beach and has an outdoor swimming pool, garden with barbecue facilities and free Wi-Fi. Rooms at Hotel Playa Encantada are stylish and feature flat-screen cable TV, work desk, fan and private bathroom with shower and towels. The Hotel Playa Encantada offers a free continental breakfast each morning. Only 5 minute walk the famous 5th Avenue, replete with shops, restaurants and lively bars. The hotel is situated 800 meters from the ADO bus station in Playa del Carmen and 1 km from the ferry terminal to Cozumel. The Xcaret Eco Park is a 10 minute drive, and 45 minutes by car from Cancun International Airport.*Direct payment reservations will be debited in the local currency, at the current exchange rate.

Your stay
Check-in
28 Aug 2026
15:00–21:00
Check-out
31 Aug 2026
Until 12:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Car park charge applies Wi-fi charge applies
Amenities & services

20 facilities across 4 categories.

Facilities
11
  • Towels and bed linen
  • BBQ facilities
  • Luggage room
  • Wi-fi
  • 24-hour security
  • Multilingual staff
  • Car park
  • Wheelchair-accessible
  • Mobile phone coverage
  • Key Collection
  • 24-hour reception
Location
6
  • Junior suites (4)
  • Year of construction (2012)
  • Year of most recent renovation (2016)
  • Double rooms (16)
  • Number of floors (main building) (3)
  • Total number of rooms (20)
Entertainment
2
  • Outdoor freshwater pool (1)
  • Sun loungers
Hotel type
1
  • hotel
Room types at this hotel

28 room categories — choose live availability and pricing on the right.

Apartment · 2d
Sleeps 1–10
Apartment · 2d Su
Sleeps 1–10
Apartment · 2q Dx
Sleeps 1–10
Apartment · Db
Sleeps 1–10
Apartment · Deluxe
Sleeps 1–10
Apartment · Deluxe · King
Sleeps 1–10
Apartment · King
Sleeps 1–10
Apartment · Standard
Sleeps 1–10
Apartment · Su
Sleeps 1–10
Ctg · Ro
Sleeps 2–8
Double · 2d
Sleeps 1–4
Double · King
Sleeps 1–4

+ 16 more room categories — full list appears in the rates panel

Location

Calle 12 bis Nte, PLAYA DEL CARMEN

Open in Google Maps
Distance from key points
  • Airport —
  • Beach —
  • City centre —
Good to know
House rules
  • Check-in15:00–21:00
  • Check-outUntil 12:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel
  • American Express
  • Visa Electrón
  • Visa
  • MasterCard

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Identification card at arrival
  • Deposit on arrival
  • Minimum check-in age
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Playa Encantada?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Playa Encantada?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What payment methods does the hotel accept?
At the property, Playa Encantada accepts American Express, Visa Electrón, Visa, MasterCard. When you book through Green Apple, payment is handled in AED via Paymob (Visa, Mastercard, Amex, Apple Pay) — secure 3DS checkout, no surprises.

What amenities does Playa Encantada offer?
Key amenities at Playa Encantada include Wi-fi, Outdoor freshwater pool, 24-hour reception. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp
From / stay
AED 521
3 nights · taxes in