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Residences at The Fives — exterior view
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2*-star property · PLAYA DEL CARMEN

Residences at The Fives

Acceso Xcalacoco El Limonar 1 Xcalacoco, PLAYA DEL CARMEN

2* star rating 2*-star
About this hotel

Residences at The Fives features 634 oversized, luxurious, tastefully designed 1, 2 and 3 bedroom suites, and private rooftop lounge decks in its 1, 2, and 3-bedroom Penthouses. Guests may also enjoy of an upscale, all-service spa, swimming in one of our spectacular pools and from the white sand beach with crystal clear turquoise water, also from the facilities of eleven restaurants, five bars, kids club, teens club…

Residences at The Fives features 634 oversized, luxurious, tastefully designed 1, 2 and 3 bedroom suites, and private rooftop lounge decks in its 1, 2, and 3-bedroom Penthouses. Guests may also enjoy of an upscale, all-service spa, swimming in one of our spectacular pools and from the white sand beach with crystal clear turquoise water, also from the facilities of eleven restaurants, five bars, kids club, teens club and the personalized service of our Butler Concierge. The hotel is strategically located in Playa del Carmen on the Riviera Maya, just 35 minutes south of Cancun International Airport. With this great location, guests can experience convenience first hand with the charming restaurants, shops and local attractions of downtown Playa del Carmen, just 10-minutes away. The area provides many other popular attractions.

Your stay
Check-in
29 Aug 2026
Check-out
01 Sep 2026
Guests
2A · 0C · 1R
3 nights
Location

Acceso Xcalacoco El Limonar 1 Xcalacoco, PLAYA DEL CARMEN

Good to know
Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Guests also considered

Travelling to Mexico? We handle the visa too.

Green Apple is a DTCM-licensed Dubai travel house — the same desk that books your room can prepare your Mexico visa file. One conversation covers the whole trip.

Frequently asked

What are the check-in and check-out times at Residences at The Fives?

Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Residences at The Fives?

Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?

Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

Why book through Green Apple Travel?

Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp