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Grand Surabaya — exterior view
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3-star property · Surabaya

Grand Surabaya

Jl. Pemuda No.19-21, Surabaya

3 star rating 3-star
Instant confirmation AED · taxes included
Location
Surabaya
Jl. Pemuda No.19-21
Check-in
From 18:00
Check-out Until 11:00
What stands out
Wi-fi
Restaurant
Bar
24-hour reception
Airport Shuttle
About this hotel

Set in a prime location of Surabaya, Grand Hotel Surabaya puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, convenience store, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk are just some of the facilities on offer. All rooms are designed and decorated to make g…

Set in a prime location of Surabaya, Grand Hotel Surabaya puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, convenience store, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Grand Hotel Surabaya.

Your stay
Check-in
28 Aug 2026
From 18:00
Check-out
31 Aug 2026
Until 11:00
Guests
2A · 0C · 1R
3 nights

Available at the property for an extra charge (payable at the hotel where applicable):

Lift access charge applies Shop charge applies Bar charge applies Room service charge applies Car park charge applies 24-hour security charge applies Bellboy service charge applies Wi-fi charge applies Airport Shuttle charge applies Non-smoking establishment charge applies Towels and bed linen charge applies
Amenities & services

15 facilities across 4 categories.

Facilities
11
  • Wheelchair-accessible
  • Towels and bed linen
  • Airport Shuttle
  • Wi-fi
  • Bellboy service
  • 24-hour security
  • Car park
  • Room service
  • Shop
  • Lift access
  • 24-hour reception
Catering
2
  • Restaurant
  • Bar
Location
1
  • Total number of rooms
Hotel type
1
  • hotel
Room types at this hotel

8 room categories — choose live availability and pricing on the right.

Double · Deluxe · King
Sleeps 1–4
Jsu · Standard
Sleeps 1–5
Roo · Deluxe
Sleeps 1–10
Roo · Dx Ej
Sleeps 1–10
Roo · Standard
Sleeps 1–10
Roo · Je
Sleeps 1–10
Suite · Je
Sleeps 1–8
Twn · Deluxe
Sleeps 1–4
Location

Jl. Pemuda No.19-21, Surabaya

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Good to know
House rules
  • Check-inFrom 18:00
  • Check-outUntil 11:00

Times as published by the property — confirmed on your voucher.

Payment at the hotel

When you book through Green Apple, you pay in AED via Paymob — Visa, Mastercard, Amex, Apple Pay, 3DS-secure.

Things to keep in mind
  • Non-smoking establishment
Why book through Green Apple
Same hotel · better price

Net rates negotiated directly with Hotelbeds — often lower than the property's own site, always all-in.

Real humans on WhatsApp

Mid-trip change? Late arrival? Message +971 4 284 6712 — a person replies.

Established 2012

A DTCM-licensed Dubai travel house. IATA TIDS registered. 13+ years of arranging stays.

Frequently asked

What are the check-in and check-out times at Grand Surabaya?
Most properties check guests in from around 14:00 and check out by around 12:00 — the exact times are set by the hotel and appear on your voucher. Early check-in or late check-out can be requested, subject to availability — message our concierge on WhatsApp and we'll arrange it where the property allows.

Can I cancel my booking at Grand Surabaya?
Cancellation policy is set per rate. Each rate card in the booking widget shows whether it is refundable and the exact deadline. Free-cancellation rates can be cancelled in seconds from your confirmation email. Non-refundable rates are clearly flagged before payment.

Is breakfast included?
Some rates include breakfast and others don't. The board basis (Room Only / Bed & Breakfast / Half Board / Full Board / All Inclusive) is shown on every rate card, so the choice is yours.

What amenities does Grand Surabaya offer?
Key amenities at Grand Surabaya include Wi-fi, Restaurant, Bar, 24-hour reception, Airport Shuttle. A full list of facilities is available in the amenities section of this page.

Why book through Green Apple Travel?
Green Apple is a Dubai-rooted travel house, established 2012 and IATA TIDS registered. We negotiate net rates directly with global suppliers (Hotelbeds) so you book the same hotel — often at a lower all-in price — and you get a real human on WhatsApp if anything changes mid-trip.
Need a hand?

Talk to a Dubai-based concierge.

Not sure on dates, room type, or rate? A real person replies on WhatsApp — same-day, in English, Arabic, or Russian.

Message on WhatsApp